What is Contentstack?
Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.
Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.
Learn more at www.contentstack.com.
Who Are We?
At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!
What Are We Looking For?
Contentstack is looking for a Sr. Sales Engineer to join our expanding North American team! This role is perfect for someone who loves working with customers to solve complex challenges but doesn't want to be coding eight hours a day. As a Senior Sales Engineer, you will play a crucial role in driving our customers' success throughout the sales cycle and beyond. We are looking for an experienced individual who is passionate about guiding clients, building tailored technical solutions, and helping our customers achieve their goals. Here's what you'll be doing:
- Lead the technical discovery and demonstrate the value of Contentstack to prospects via tailored demo sessions (virtually and in person as needed).
- Develop and deliver technical proof of concepts (POCs) that meet customer requirements.
- Act as a trusted advisor to prospects, guiding them by addressing technical questions and challenges.
- Collaborate with internal teams and partners to customize presentations and solution offerings to meet client needs.
- Partner closely with account executives during the pre-sales process to support deal progression and conversion.
- Provide valuable feedback to our product team on features, functionality, and product improvements based on customer interactions.
- Stay up to date with industry trends in composable architecture, microservices, and headless technology.
- Work closely with our internal partnerships team and external partners to deliver seamless technical experiences during deals.
What Really Gets Us Excited About You?
- 8+ years of technical sales experience, including at least 5 years as a Senior Sales Engineer or Solution Consultant in enterprise SaaS software.
- Hands-on experience in Customer Data Platforms (CDP), capable of leveraging this expertise to drive strategic solutions and enhance customer engagement.
- Strong front-end development background with JavaScript expertise and experience across multiple web frameworks.
- Proven experience in the content management industry or related fields such as e-commerce or marketing tech.
- Deep knowledge of REST/GraphQL APIs, microservices, and modern web technologies..
- Comfortable presenting to audiences ranging from technical developers to C-level executives.
- Ability to create technical demonstrations and articulate value propositions to both technical and non-technical stakeholders.
- Strong knowledge of popular tools like NodeJS, ReactJS, VueJS, or AngularJS.
- Strong relationships with industry partners and vendors in the digital content and commerce ecosystem.
- Willingness to travel to client locations, partner sites, and industry events as needed for demonstrations and workshops.
Salary for this role falls between $155,000 - $175,000 plus other variables based on skill set and experience.
What Do We Offer?
Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.
Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!
One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
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