Sr. Sales Engineer, Managed Network Services

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sr. Sales Engineer!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Location: US Remote

Summary: 

The Sr. Sales Engineer, Managed Network Services is a critical technical resource within the sales organization, responsible for supporting the sales team in designing and presenting tailored solutions to prospective and existing clients. This role combines deep technical expertise in IT Infrastructure with strong communication skills to translate complex requirements into compelling solutions. The Sr. Sales Engineer works closely with Sales organization to ensure proposed solutions meet client needs, align with company capabilities, and support long-term success. Performs functions in more complex environment. 

What You'll Do: 

• Technical Sales Support: 
• Assist Sales Executive in understanding customer requirements and translating them into appropriate technical solutions.
• Participate in client meetings to provide technical insight and answer solution-related questions.
• Responsible for supporting teams on complex solutions while working with very limited oversight. 
• Solutions Development: 
• Collaborate with internal teams (sales reps, sales leadership, design and product) to design and document solutions that meet customer needs and align with company capabilities.
• Support the preparation of proposals, RFP responses, and technical documentation.
• Presentations and Demonstrations: 
• Deliver product and solution presentations to prospective clients, both virtually and in person. 
• Conduct technical demonstrations and proof-of-concept sessions as needed.
• Collaboration and Communication: 
• Work closely with Sales team, Sales Engineers, Product Management, and Operations to ensure solution feasibility and alignment.  Provide feedback to internal teams on client needs, product gaps and market trends.
• Communicate technical requirements and expectations clearly to internal stakeholders.
• Identifies and tracks solutions that have widespread client opportunity.   Provides this information to Product Management to escalate the potential use of these new products.   Gathers this information from customer interactions/Sales teams.  
• Certifications and Technical Expertise: 
• Maintain up-to-date knowledge of industry standards, emerging technologies, and partner solutions.
• Obtains and maintains new certifications from key technology partners as required.  Certifications are often highly technical in nature. 
• Experience in Managed Network Services (MNS) 
• Expertise in Fortinet, Meraki and Ericsson Cradlepoint
• Barracuda expertise is a plus

What You'll Need: 

• Education and Experience: 
  • High School Diploma or equivalent
    • Associate's or Bachelor’s degree in IT Engineering and/or Architecture, IT Technology or a related field - Preferred
  • Minimum 5 years of experience in IT technical sales, pre-sales engineering, or solutions architect role.  
  • Technical certifications for Fortinet, Meraki, Ericsson Cradlepoint or the ability to obtain within 3 months. 
• Client Engagement: 
  • Present technical solutions to clients in a clear, consultative manner, addressing both technical and business stakeholders. 
  • Serve as a trusted advisor throughout the sales cycle, from initial engagement to post-sale handoff.
  • Ability to build and deliver ROI and total cost of ownership business cases.
• Interpersonal, communication, and presentation skills: 
  • Must be able to communicate and present effectively to a wide variety of people (both internally and externally).  In order to be successful, must be able to clearly understand client’s needs and effectively articulate these needs internally and offer the client the best solution.
• Highly ambitious and results oriented: 
  • In order to effectively support our customers, must have proven ability to effectively follow through on problem resolutions. 
• Sales Enablement and Training: 
  • Support internal training efforts by sharing technical knowledge and best practices with the broader sales team.
  • Assist in developing technical sales tools and resources.
• Confidentially: 
  • Must be able to maintain both company and client confidential information.  Position demands someone with a level of integrity
• Travel: 
  • Local and country-wide travel required up to 50% of the time. 

What You'll Get:

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values: 

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

 All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.