Sr. Reporting Analyst

Category/Area of Expertise: Strategy
Job Requisition: 442881
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Advanced Analytics (5139256)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Are you passionate about data? Do you want to create next generation reporting tools for analyzing digital loyalty programs and omnichannel customer behavior? As a Sr. Analyst , Consumer & Decision Sciences, you will manage a portfolio of Business Intelligence Products . Your mission is to improve the user experience and business results by creating world-class data infrastructure and enabling data-driven automated solutions and business insights. You will own the design, development, and management of our analytical tools and reporting.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, and Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities

• Create and maintain enterprise-level Business Intelligence reporting, ensuring scalability, reliability, and ease of use.
• Translate complex data into visual stories and prescriptive analytics using Power BI.
• Lead efforts with IT support to integrate cutting-edge BI tools and technologies for advanced analytics and data management. Initiate and coordinate large-scale projects to improve digital analytics accuracy and detail.
• Work in close partnership with various teams, including data engineering, product management, and business teams, to gather requirements, design solutions, and implement data-driven projects.
• Provide insights, recommendations, and data-driven guidance to support senior management in decision-making. Partner with Loyalty team to develop and measure strategic enhancements.
• Follow Agile principles to increase speed and frequency of delivery by maintaining organized backlog.
• Establish baseline metrics and analytics. Collaborate with business customers and the leadership team to track and report key performance indicators (KPI) against goals.
• Publish queries and datasets to be utilized by analyst community for understanding customer loyalty program engagement.
• Lead report demonstrations in collaborative analytics sessions with business partners.
• Perform regular system audits to ensure complete and accurate reporting of data/metrics.
• Drive the adoption of self-service analytics tools and empower teams across the organization to make data-driven decisions.
• Train new team members in technical tools and applications.

Qualifications

• Bachelor's degree in business, Analytics, Finance, Computer Science, Engineering, Mathematics, or a related field
• Master's in business administration (MBA), Computer Science or related field (preferred)
• 3+ years of experience using data to synthesize actionable recommendations which improve efficiency and customer experience.
• 3+ years of experience using SQL and BI analytics platform (Power BI, Tableau, etc.)
• Strong business acumen, experience in developing reporting and analytical infrastructures, strong communication skills, and an ability to work effectively with cross functional teams.
• Experience in omnichannel, loyalty, marketing analytics.
• Experience in creating compelling visualizations and dashboards.
• Experience with iterative product development (Agile).

Preferred Qualifications

• Proficiency with data visualization tools such as Power BI, Tableau.
• Experience in code scripting, such as SQL, Python, R.
• Experience transforming and optimizing data using Databricks or other big data tools such as DBT, Snowflake, Jupyter Notebook.
• Best practice principles of data cleansing, database design, ETL, version control, data visualization.
• Commitment to staying updated with the latest BI trends and technologies, ensuring the BI infrastructure remains efficient and effective.

ME/NC/PA/SC Salary Range: $92,640 - $138,960
IL/MA/MD Salary Range: $106,480- $159,720
All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.
#LI-LL1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.