Sr. Product Manager

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.

Sr. Product Manager – Core position with Ouro Global, Inc. in Austin, TX and various unanticipated worksite locations throughout the U.S.

Duties are: Product Strategy: Develop and articulate a clear product strategy aligned with the goals and objectives. Technical Expertise: Leverage your technical background to understand and communicate effectively with engineering teams, ensuring the successful delivery of high-quality features and enhancements. Good understanding of API’s. Market Research: Stay abreast of industry trends, competitor products, and user needs to identify opportunities for product improvement and innovation. Roadmap Planning: Create and maintain a detailed product roadmap, prioritizing features and enhancements based on customer feedback, business goals, and technical feasibility. Cross-Functional Collaboration: Work closely with cross-functional teams, including engineering, design, data, legal & compliance, finance, banking operations and customer service, to ensure seamless communication and collaboration throughout the product development lifecycle. User Experience: Advocate for a user-centric approach, collaborating with the design team to deliver an intuitive and engaging user experience. Metrics and Analytics: use data-driven insights to evaluate the success of product initiatives, making informed decisions for future iterations. Regulatory Compliance: Ensure that the product complies with relevant financial regulations and industry standards.

Minimum requirements:

Master degree in Information Technology or a related field, plus three (3) years of relevant experience in the financial services industry. Must also have:

i.Relevant knowledge of agile methodology

ii.Experience managing and delivering multiple, simultaneous, complex projects

iii. Proficient with Google Suite.

iv.Experience working with external parties (ex: partners, vendors, customers, contractors, etc.)

v.Proficient in analyzing financial data to inform product decisions, identifying trends and insights to drive strategy.

vi.Ability to define key performance indicators (KPIs) and metrics to measure product success and inform future development.

vii. Experience conducting research to gather data on market trends, customer needs, and competitive landscape.

viii.Aptitude for establishing processes that continuously gather and analyze user feedback, fostering a cycle of improvement for the product

ix.Experience implementing and configuring analytics tools (e.g., Amplitude, Tableau) to track user interactions and product performance.

Ouro Global, Inc. is an EOE.

Telecommuting permitted from anywhere in the U.S. Relocation may be required. Domestic travel up to 25% may be required