Sr Mgr, Engineering

BE PART OF THE CONNECTION
Responsible for providing direction and leadership to designated staff. Develop and maintain product integrity strategies and oversee engineering initiatives. Coordinate and collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to ensure optimal customer experience. Responsible for developing capital budgets, purchasing, staff development, managing the support of existing products and the deployment of new products.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
• Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
• Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
• Responsible for compliance with company engineering standards, policies and procedures.
• Maintain good relations with local utilities, vendors, contractors and government agencies.
• Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
• Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
• Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
• Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.
• Perform other duties as requested by Manager.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to make decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively
• Ability to provide coaching and counseling when necessary
• Ability to supervise and motivate others
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Knowledge of company products and services
• Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory
• Effective leadership skills with proven ability to provide effective, results oriented direction

Required Education
Bachelor's degree in Engineering or related field, or equivalent experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Required Related Work Experience and Number of Years
Project Management work experience - 3+
Related leadership experience - 3+
Engineering HFC and Networking experience - 7+
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
Moderate Travel Required
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards: See all the ways we invest in you-at work and in life
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EGN615 2025-49965 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
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