Senior Salesforce Engineer - Marketing Cloud

Category/Area of Expertise: IT & Technology
Job Requisition: 445080
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Sltns Dvlpmnt-Engmnt-Mrkt & Dipl (5134885)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
The Software Engineer III (Marketing Technology) has a demonstrated track record delivering technically sound, high-quality, innovative, and fully functional software solutions that adhere to coding standards and technical design. This role will research, design, develop and implement new software solutions in addition to enhancing existing software capabilities. This role will also collaborate with other Squad members, stakeholders and the Product team to ensure that products meet business, functional, and technical requirements and are scalable in nature. This will include translating business and technical requirements into well engineered, tested, and deployed technology solutions by gathering user requirements, defining system functionality, and writing code in various languages. The Software Engineer III is responsible for projects from inception to completion including all project artifacts, executive status reports, and supervision of less experienced contributors. This role works on problems of diverse scope where analysis of data requires evaluation of identifiable factors, deep understanding of the business strategy, operations, markets and key stakeholders.
This role drives digital marketing innovation by designing, developing, and implementing advanced solutions within our Marketing and Ad Technology ecosystem, focusing on our Salesforce CRM & Marketing Cloud platforms. This role exists to bridge the gap between marketing objectives and technical capabilities, ensuring our grocery retail operations have robust, scalable marketing technology solutions that enhance customer engagement and drive business growth. The person will translate complex marketing requirements into well-engineered software solutions, reduce technical debt across marketing platforms, and mentor team members while maintaining operational excellence in our mission-critical marketing infrastructure.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL and Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:

• Develop the technical design for solutions based on the defined scope, requirements, and functional design provided by the Product team and other stakeholders.
• Build and configure technical components (interfaces, conversions, reports, workflows) so that solution design meets business needs and solution architecture standards.
• Write and document programming code to meet the gathered requirements.
• Deliver solutions through SaaS solutions (e.g. Salesforce CRM, Salesforce Marketing Could)
• Perform code reviews and quality assurance to ensure compliance to technical standards and business requirements.
• Collaborate with Squad to support the Product team to create and refine user stories and acceptance criteria.
• Prepare development and test environments, conduct test readiness to proceed with testing, and collaborate with to execute testing.
• Fix bugs identified during quality assurance and testing.
• Continuously reduce technical debt (e.g., create technical debt stories, remove bugs) and decommission legacy applications and solutions.
• Perform updates and enhancements to the solution, as needed.
• Release software into production and perform release testing (system integration, mock conversion, parallel, regression, performance and stress, infrastructure).
• Provides suggestions and leads specific initiatives for improving way of working in teams and in eliminating technical debt
• Develops solutions of diverse scope and solve technical problems that impact multiple areas or disciplines.
• Communicates with internal team members across multiple areas and client team members.
• Acts as a project/team leader regarding solution design, process and/or approaches.
• Acts as a subject matter expert on technology solution Delivers high quality work in cross-functional team environments - often leading technical assessments and responsibilities
• Often contributes and leads collaborative brainstorming sessions and technical delivery approaches and models self-led work drive and accountability - seen often as a technical leader and subject matter expert in the space and leads through team empowerment.
• Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.

Qualifications:

• Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience)
• 5 or more years of equivalent experience in relevant job or field of technology.
• Experience in an advanced role or technical capacity, leading teams directly or indirectly
• Experience in guiding, training or onboarding team members in relevant technologies, capabilities or skills
• Proven work experience as a Software Engineer or Software Developer
• Experience designing interactive applications
• Ability to develop software in Java, Python, JavaScript or other programming languages
• Excellent knowledge of relational databases, SQL and SOQL technologies
• Experience developing web applications using at least one popular web framework (e.g. Angular, Ruby, Django, Spring, Express)
• Experience with test-driven development
• Ability to document requirements and specifications
• Knowledge of algorithms and data structures
• Proficiency in troubleshooting software issues and debugging a large codebase
• Skills: Programming, Testing, Analytical Thinking, Agile Development, Problem Solving, Cybersecurity Risk Management, Data Privacy, Application Security, Technical Troubleshooting

Preferred Qualifications

• Master's Degree in relevant fields of study, Additional training or certifications in relevant field of study
• 3 or more years of experience in Agile teams and/or Product/Platform based operating model.
• Ability to develop software in Java/Apex/SOQL/Flows to enhance the Salesforce CRM platform capabilities
• Preferred skills in addition to required skills above: Salesforce CRM, ESP, and Data Platforms
• Experience with data lake/data warehouse infrastructure and integration into SaaS platforms (e.g. Databricks, AWS Redshift)
• Salesforce CRM Platform Developer I/II Certification
• Salesforce Marketing Cloud Admin/Specialist Certification
• Experience in building out solutions and automations within Salesforce Marketing Cloud (e.g. SSJS, AmpScript, Journey Builder)
• Experience or readiness to learn new enterprise platforms that enhance our Marketing and Advertising capabilities (e.g. Demandtec, Adobe DAM, Qualtrics, Sprinklr, etc.)
• Experience with Customer Data Platforms (e.g. Segment, HighTouch, Salesforce 360, etc)
• Experience with Adobe Enterprise Cloud Products (e.g. DAM, AEM, CDP, etc)
• Experience with cloud hosting and operations providers (e.g. AWS, Azure, GCP)
• Experience in leading teams.
• Experience in retail or grocery preferred.

Salary Range: $125,040 - $187,560
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.