Sr. Manager Key Accounts

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.

As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem. 

This is a senior sales role within CG’s sales organization, leading partner/customer relationships recognized as some of our most significant and most strategic. Reporting to the Vice President of Pro Channel Sales, this role is expected to (i) provide cross-functional leadership on the performance of named key accounts across the full portfolio of the Chamberlain Group’s products and solutions; discover and address customer needs; generate and develop new business opportunities in line with CG’s strategic goals (ii) Develop and execute strategic account plans tailored to key customers with multi-site or rapidly expanding portfolios; serve as the primary point of contact across portfolios, driving consistency and accountability; Regularly review progress against account plans with customer and internally and adjust where needed to achieve annual goals and (iii) Ensure achievement of sales goals and targets; ensure broader organization alignment and understanding of business plans and lead required efforts to improve performance; manage key relationships and ensure proper executive alignment between CG and account.   Requires 8+ years of large account management experience and a minimum of a Bachelor's Degree.

Job Responsibilities:

• Develop and execute strategic account plans tailored to key customers with multi-site or rapidly expanding portfolios; serve as the primary point of contact across portfolios, driving consistency and accountability

• Map and maintain relationships across customers’ executive, operational, and procurement functions as well as with their ownership groups; monitor acquisition activity within each firm’s portfolio and proactively position solutions for new locations or entities.

• Define and document the strategic account plan for the account that spells out, by product, solution, and strategic initiative, the growth strategies required to meet or exceed annual revenue, unit, and initiative targets; ensure achievement of sales goals and targets; ensure broader organization alignment and understanding of business plans and lead required efforts to improve performance

• Define, document, and manage appropriate business cadence between Account and Chamberlain Group, including, as appropriate, strategic account plan creation, review, and updates, quarterly business reviews, strategic roadmap alignment, go-to-market alignment, etc.…

• Coordinate onboarding and integration strategies for newly acquired entities to ensure seamless adoption of products/services

• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies, including an up-to-date and accurate forecast for account at both unit volume and dollar value levels, including both orders and sales

• Stay informed on M&A activity, industry dynamics, and investment strategies within the industry and assigned accounts

• Collaborate across functions to optimize pipeline development and forecasting

• Conduct competitive research and develop a plan to counter competitive influence

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Requirements:

• Bachelor's Degree

• 8+ years of large account management experience

• Experience with multi-faceted, large volume accounts and an understanding of industry competitors

• Business financial analysis capabilities

• able to travel up to 60% - domestically and internationally; valid driver's license

Preferred:

• MBA preferred

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The pay range for this position is $134,650.00- $221,825.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).  This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.