Sr Learning & Development Advisor

Your role at Dynatrace
We are seeking a highly skilled and motivated Senior Learning and Development Advisor to join our team at Dynatrace One. This role is pivotal in designing and developing comprehensive learning solutions for employee onboarding, product education, technical skills, and professional development. The ideal candidate will apply instructional design and performance improvement principles to create effective learning and performance solutions.
Responsibilities:

• Stakeholder Collaboration: Intake stakeholder needs and translate requirements into effective learning and performance solutions. Collaborate with subject matter experts (SMEs) and other stakeholders to conduct detailed training and performance needs assessments.
• Performance Improvement: Apply performance improvement principles to analyze performance gaps, identify root causes, and design solutions to improve results.
• Instructional Design: Apply instructional design models (e.g., ADDIE, SAM) to develop engaging and interactive learning experiences.
• Content Creation: Develop learning experiences in various modalities, including eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), videos, podcasts, and more.
• Material Development: Create and maintain learning materials such as participant guides, instructor guides, job aids, animations, presentations, and infographics.
• Program Evaluation: Utilize data-driven evaluation models, such as Kirkpatrick's model, to measure the effectiveness of learning programs and make informed decisions.
• Facilitation: Facilitate learning experiences and present to stakeholders as necessary.
• Project Management: Utilize strong project management skills to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.
• Communication: Communicate effectively and proactively, both verbally and in writing with SMEs, stakeholders, and team members.

Target candidates for this role will live in the EST time zone.
All candidates that live within a 45 mile radius of a Dynatrace office will be required to work hybrid (2 days per week in office).
What will help you succeed
Minimum Requirements:

• Bachelor's degree in Instructional Design, Learning Technology, Education, Organizational Development or related field.
• 3-5+ years of experience in Learning & Development or related field, including program design, delivery, and evaluation.

Preferred Requirements:

• Deep understanding of adult learning theories and instructional design models (like ADDIE or SAM). Experience creating engaging, effective, and interactive learning experiences.
• Strong facilitation, presentation, and consultative skills.
• Strong writing and organizational skills.
• Ability to manage ambiguity, apply problem-solving skills, adapt, and pivot quickly in an ever-changing environment.
• Up to date on learning technology trends, research, and innovations.
• Skilled at using content authoring software such as Articulate Rise, Storyline, Camtasia, Canva, Vyond, and Adobe Creative Suite.
• Curious and able to dig deeper with SMEs and stakeholders to understand their needs.
• Learning project management experience; ability to build project plans and deliver to project timelines.Experience using and administering an LMS.
• Creative thinking and problem-solving skills.
• The ability to entertain while educating.
• Experience communicating technical information in terms understandable to both technical and non-technical end users.
• Change management and Human Performance Improvement expertise.
• Advanced degree in Instructional Design, Learning Technology, Organizational Development, or related field preferred.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation Data
DOE, salary $90K - $110K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.