This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Your Role at Baxter:
This position will support and enhance the technical implementation of Baxter Care Communications products. Your duties will include software, hardware, and network and implementation activities, advanced IT tasks (network design and topology, network integrations, etc.), and providing oversight, training, and direction to implementation activities.
What You'll Be Doing:
- Strong understanding of the implementation process for Baxter’s Care Communications products and integration of their partners’ applications/systems.
- Support network architecture, system fail-over, and other technical system design discussions with customer PMO, IT, MIS or bio-med departments, installation contractors, and other trades as required.
- Partner with customer IT departments to identify and resolve network security issues ensuring compliance with policies and procedures for specified customer servers, device infrastructure, and network topology.
- Leads technical aspect of team-based projects, managing dynamic deployments of advanced features and applications which can include customized integrations, evolving configurations, and adapting system functionality to best meet clinical workflow requests.
- Collaborating with technical leads to maintain up-to-date knowledge of product changes and ensure Teams are adequately prepared for new products.
- Assist in the creation, maintenance, and revision of technical documentation, process documentation, troubleshooting documents, and how-to guides.
- Refine existing business processes and identify opportunities for new processes to enhance operational efficiency.
- Support field-based technical escalations to resolve complex technical issues.
- Participate in the review and approval of technical product design drawings to ensure compliance with defined standards.
- Deliver technical training sessions on proprietary and industry topics to enhance the skills and knowledge of Implementation team members.
- Develop and maintain technical tools necessary to facilitate efficient Implementation operations and support team productivity.
- Demonstrates a proactive approach towards safety, health, and quality in compliance with all company, governmental and customer regulations, while staying consistent to all company policies and procedures.
What You'll Bring:
- Bachelor of Science in Engineering, Computer Science, or related field required or a minimum of 3+ years of related server/network engineering experience.
- Minimum of three years of experience as an Implementation Engineer with Hillrom is preferred.
- Willing and able to travel approximately 50%; however, when business is necessitated, travel can be 100% and on short notice.
- Deep knowledge of Baxter proprietary products and implementation processes.
- Advanced understanding of deploying and supporting Microsoft Windows platforms, SQL, IIS server and associated networked systems.
- Detailed knowledge of common network protocols/architecture (TCP/IP, IP routing, the OSI model, VLAN) and their relevant security issues including network troubleshooting using tools such as Wireshark, PUTTY, and CLI.
- Understanding of back-end network security and Active Directory functionality.
- Server administration experience with Linux server environments is a bonus.
- Understanding of PMO fundamentals and demonstrated history of performing projects.
- Ability to lead small teams with diverse technical skills during implementations as needed.
- Candidates should possess strong oral and written communication skills to resolve complex network and server related issues into practical concepts for customers to understand.
- Maintain a professional image and demonstrate a willingness to contribute at all levels.
- Perform complex research and analysis and solve/resolve critical problems over sustained time durations in a logical manner.
- Experience configuring, setting up, and debugging PC-based systems.
- Must be able to lift 50 lbs and have a valid driver’s license.
- Cisco certifications: CCNA, CCDP or CCNP, CWLS, CWNA preferred
- Wireless certifications: CWNE, CWNP, CWSP, AWLAT, MNAWS, MNAWP, MNCE preferred
- General certifications: MCSE or MCSA, Network+, Security + preferred
May be required to demonstrate expertise in two or more of the following areas to support business needs:
- SQL/Scripting/Reporting Engines/Analytics (SAS Crystal, etc.)
- Networking (TCP/IP, Routing and Switching, Subnetting, Security)
- Enterprise level hardware (Server/Client OS, SANS, RAID)
- Middleware (Rhapsody, etc.)
- HL7
- Wireless - Enterprise level/managed networks
- RF Principles
- Cisco routing and switching technologies and capabilities
- Experience conducting wireless site assessments, wireless network configuration, certification, and debugging (use of voice and data protocol analyzers)
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $80,000 to $110,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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