Sr Director, Operations Lowe's Media Network

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Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!
Find Your Home to More Possibilities.
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions
Your Impact
The Sr. Director, Operations for Lowe's Media Network (LMN) serves as the strategic and operational leader responsible for enabling scalable revenue growth, driving operational excellence, and ensuring enterprise-ready processes across Revenue Operations, Billing Operations, and Business Operations. This role partners closely with Sales, Finance, Marketing, Sourcing, Legal, and enterprise stakeholders to build a high-performing, well-governed operating environment that supports LMN's expanding business.
What You Will Do

• Lead weekly business reviews, ensuring enterprise-wide visibility into performance trends, emerging risks, and strategic opportunities that shape operational and commercial priorities.
• Direct end-to-end sales performance operations, partnering closely with Sales and Finance leadership on forecasting, target-setting methodologies, pipeline governance, and analytics frameworks that inform strategic decision-making.
• Deliver forward-looking commercial insights and trend analysis that equip senior sales leadership with the intelligence needed to optimize revenue performance and resource allocation.
• Architect and institutionalize operational tooling and capabilities to enhance sales productivity, data accuracy, and transparency across books of business.
• Scale billing operations, systems, and infrastructure to support the growth and increasing complexity of a rapidly expanding retail media portfolio.
• Lead enterprise collaboration to diagnose, remediate, and proactively prevent data integrity issues impacting revenue capture, billing accuracy, and financial reporting.
• Develop and manage an enterprise-grade business health scorecard to track performance, risks, and KPIs across LMN.
• Oversee LMN internal communications and cross-functional information flow, driving alignment, transparency, and organizational engagement.
• Partner with Finance on SG&A planning, budgeting, and ongoing financial stewardship.
• Own compliance and governance practices including revenue recognition, audit readiness, and contract management in partnership with Finance, Sourcing, and Legal.
• Design and optimize end-to-end operating workflows, including RACI structures and standardized ways of working that strengthen executional clarity across LMN.
• Drive integrated planning processes and ensure alignment with marketing and cross-functional teams on operating procedures, documentation, and change management initiatives.

Minimum Qualifications

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent years of experience in lieu of education requirement, if applicable
• 12-15 years of General Marketing Experience
• 10-12 years of experience in business operations, revenue operations, commercial strategy, FP&A, or comparable fields
• 10-12 years of leadership experience
• Demonstrated ability to manage executive-level reporting, financial modeling, and performance management processes
• Strong cross-functional leadership experience working with Finance, Sales, Product, Data, and Legal teams
• Proven success guiding organizations through scaling, system modernization, or transformation initiatives

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.