Sr. Director, Digital Strategy (Health Systems + Life Sciences + B2B)

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role & Responsibilities

• Serve as a trusted advisor to C-suite executives, shaping enterprise transformation agendas across digital experience, data, AI, and marketing technology. 

• Define and lead multi-year digital transformation strategies, aligning business objectives with scalable technology, operating models, and measurable outcomes. 

• Lead and contribute to $6M–$8M in annual pre-sales revenue, shaping complex pursuits, defining solution strategy, and driving account expansion. 

• Act as an executive strategist across key client engagements, ensuring alignment between business goals, solution approach, and delivery execution. 

• Partner with Solutioning, Client Service, and Delivery leadership to ensure seamless execution of transformation programs, maintaining strategic alignment across all phases of work. 

• Provide executive oversight across engagements, driving quality, velocity, and accountability across complex, multi-workstream programs. 

• Establish and evolve a point of view on AI enablement in healthcare, including use cases across operations, marketing, and organizational design, and translate this into actionable client strategies. 

• Lead industry-specific strategy development, including: 

• Commercialization of healthcare and life sciences offerings 

• Member/patient engagement, acquisition, and retention strategies 

• Digital front door and omnichannel experience transformation 

• Bottom-line growth modeling, aligning transformation initiatives to client EBIT and measurable financial outcomes 

• Influence and mentor cross-functional teams across strategy, solutioning, and delivery, leading through expertise and collaboration rather than direct reporting lines. 

• Collaborate with practice and competency leaders to ensure alignment of capabilities, talent, and delivery models to support client and market needs. 

• Contribute to the development of Health+ go-to-market offerings, industry frameworks, and strategic partnerships. 

• Represent Bounteous externally as a thought leader in healthcare digital transformation, supporting market positioning and industry presence. 

Preferred Qualifications

• 15+ years of experience in digital strategy, consulting, or client leadership roles within healthcare, life sciences, or related industries. 

• Deep expertise within the U.S. healthcare ecosystem, including payer, provider, and/or life sciences organizations at enterprise scale. 

• Proven track record of leading enterprise digital transformation strategy, including roadmap development and execution across people, process, data, and technology. 

• Strong understanding of marketing technology, digital experience platforms, and data ecosystems, including Adobe, Salesforce, and CDP solutions. 

• Demonstrated leadership in AI-enabled transformation, with experience defining and operationalizing use cases across healthcare organizations. 

• Experience developing commercial and growth strategies within healthcare, including patient/member engagement and retention. 

• Strong financial acumen, with experience connecting digital transformation initiatives to business value, ROI, and EBIT impact. 

• Experience operating within global delivery models, influencing distributed teams across regions to deliver complex programs at scale. 

• Exceptional executive presence with the ability to influence C-suite stakeholders and drive strategic decision-making. 

• Proven success in business development and strategic pursuits, including complex, multi-million-dollar opportunities. 

• Ability to lead through influence, mentorship, and cross-functional collaboration in a matrixed organization. 

• Client Engagement & Travel: Willingness to travel 50% or more to support executive client engagement, strategic workshops, and business development activities. 

• Bachelor’s degree in business, technology, or related field; advanced degree preferred.