Sr. Director, Commercial Operations and Strategy Execution

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary

Reporting directly to the Fisher Healthcare Division President, The SR Senior Director, Commercial Operations (Commercial Excellence) is responsible for enabling the industry’s leading commercial team across sales strategy, analytics, team development and training, process, systems and methodology, and cross-functional problem solving. In this role, you will be partnering with senior functional leaders to deepen sales team efficiency and knowledge to deliver improved results. Contributing to team cohesion and leadership excellence, you Lleads through effective cooperation between the sales, marketing, portfolio, and finance functions.

This role will also be responsible for the development and implementation of national strategic projects that enable market-based standard processes to be scaled enterprise-wide, will demonstrate distill data from multiple sources to provide guidance and governance to optimize performance and advise decision making of national and regional commercial leadership.

Key Responsibilities

• Team leadership for more than 30 highly skilled colleagues; provide vision, management structures, expertise and coaching to ensure world class commercial operations performance
• Responsible for growing sales force efficiency through contributing to go to market planning, sales process, and systems enhancements, building effective training programs and building insightful data reporting sales tools.
• Leads rollout of strategic initiatives across division utilizing deployment process (Hoshin Kanri) driving alignment across leadership team and function leads.
• Responsible for design and delivery of tools that expedite the execution of key sales activities. Drive continuous improvement of key commercial processes (e.g. forecasting, opportunity management, demos, quoting, lead management) and alignment with field systems.
• Engages in the measurement and analysis of sales force data and drive sales analysis activities that are aligned with our commercial, channel and division business strategies.
• Provide analytical support and counsel to improve strategies, coverage models and sales team configurations to enhance sales effectiveness. Ensure planning, forecasting and budgeting efforts are integrated with other sales operations processes within HMDthe Healthcare Market Division, coordinating with finance to align with business unit and division forecasts.
• Translate business strategy into actionable operational and financial improvement initiatives with measurable outcomes.
• Leverage data analytics and AI to define and deploy the productivity and transformation roadmap for HMDthe Healthcare Market Division.
• Lead cross-functional business transformation initiatives focused on driving simplification, scalability, and productivity across the division.
• Run and streamline communications between sales and internal teams, through a set of cross organizational and global mechanisms that facilitate alignment and collaboration and reduce duplication of reporting.
• Implement and lead commercial reviews that support Division and Group monthly and quarterly business reviews and provide Commercial leaders and their staff a comprehensive process to drive action and accountability.
• Lead the sales force training team and enable the best trained sales force in the field

Minimum Qualifications

• Strong Demonstrated skills in strategic selling environment along with direct commercial experience. 
• SalesForce experience and training
• Must have a strong interest in people development and training.
• Must have a strong analytical approach to understanding opportunities and solving problems.
• Bachelor’s degree (in a Science or technical field preferred); MBA preferred.
• 10+ years leadership experience in a complex, dynamic, commercial environment.
• Experience with standard commercial processes and needs of a diverse sales organization.
• Experience leading and motivating a high performance team.
• Demonstrated success leading cross-functional productivity and transformation programs with measurable business impact.
• Experience in leveraging digital technology and AI to transform business processes.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards