Sr. Director, Business Intelligence

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

The Senior Director, Business Intelligence will be responsible for democratizing data throughout Driven Brands by creating actionable dashboards and other tools that help the business make data-driven decisions, at scale, that drive incremental sales.  This role will oversee a team of internal and contractor resources responsible for creating and maintaining a suite of dashboards that provide one version of the truth for the organization. 

This role will partner with internal business and IT stakeholders to prioritize projects, create and align requirements, confirm data availability and partner with IT resources if data enhancements are needed, ensure team builds the dashboard to spec using visualization and BI best practices, validate dashboard outputs ensuring data accuracy and actionability, and make the dashboard available to the business. 

This person will champion the use of data and BI to the organization to improve adoption and usage, enabling more associates to use more data to understand business performance and identify areas of opportunity.

How you will Own It:

• Leads a team that produces standardized, automated dashboards and reports to guide the business on current performance and areas of improvement
• Lead a high-performing BI team; mentor and develop talent while driving a data-first culture that is curious, collaborative, and drives impact.
• Empowers the team to leverage visualization, BI standards, and BI best practices to unlock data at scale, empower data discovery, and data-driven decision making by creating a single version of the truth
• Oversee BI for multiple brands while balancing competing priorities to deliver strategic dashboards and reports that solve key business challenges and provides actionable insights.
• Develop new KPIs that allow the business to understand trends, what is driving them, and what levers to pull to change performance velocity
• Partners with internal stakeholders across the business and IT to deliver automated BI tools that meet business needs

What you’ll Bring:

• Bachelor's degree in relevant field of study
• Proven track record of driving impact through strategic, actionable business intelligence dashboards and reports
• 10+ years of experience in business intelligence, retail category strongly preferred
• 5+ years of leading and mentoring BI teams
• Demonstrated ability to support multiple stakeholders to deliver projects on time and
  to spec while providing superior service
• Proficiency in Word, PowerPoint, and Excel
• Advanced proficiency in SQL to write complex queries to extract data from multiple relational databases
• Advanced knowledge of BI and visualization platforms to enable data discovery and democratize data across the organization
• Experience with partnering with IT to onboard and automate data sources and enhancements
• Strong listening, presentation, and collaboration skills and ability to work effectively with all levels of the organization
• Excellent planning, organization, presentation, time management and work ethic
• Self-motivated, proactive, business savvy, and able to work effectively in a fast-paced, demanding environment.

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Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.