Sr. Customer Solutions Engineer II

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud,  built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

As a Customer Solutions Engineer on our Professional Services team, you will partner with Technical Consultants and Service Leads to develop, optimize, and deliver client databases using Amperity’s powerful database generation and segmentation tools. This involves reviewing, optimizing, and improving existing SQL queries and advising your project teams on how to streamline them, as well as advising on how our platform and tools can be optimized and improved.

• Own the performance and scalability of database creation and SQL creation within the Amperity platform
• Partner with your project teams to prioritize, scope, and coordinate their use of your time
• Understand and provide feedback to Service Leads on customer requirements
• Implement production-grade marketer-friendly databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users

• 8 years of experience in software development, software implementation or professional services
• A wide breadth of technical knowledge, with an eagerness to learn and use new technologies
• A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution
• Relentlessly curious
• Experience with relational databases, SQL queries, and optimization, and dealing with large datasets a requirement.
• Experience directly with Apache Spark and Spark SQL a distinct plus
• Experience working with cloud storage technologies
• Databricks or snowflake experience a plus
• Can work and consult directly with customers on specific technical items or issues

Fully remote in CO, IL, MN, and TX

Base Salary: $132,000-$182,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. 

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.