About Dialpad
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.
We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a Sr Analyst, Corporate FP&A, you’ll support the consolidated financial planning and reporting process across the entire organization. You’ll build and maintain financial models, prepare board and executive-level reporting packages, conduct variance analysis, and provide analytical support for key corporate initiatives, including capital allocation, headcount planning, and long-range planning. By tracking and analyzing key SaaS metrics such as ARR, net retention, gross margin, and Rule of 40, this role will help drive informed decision-making and support Dialpad’s path to continued growth and profitability.
This position reports to our Head of FP&A.
What you’ll do
- Build and maintain the consolidated financial model, including P&L, balance sheet, and cash flow forecasting.
- Support the annual budgeting and quarterly forecasting processes across all departments.
- Prepare monthly and quarterly variance analysis (budget vs. actual vs. forecast) and present findings to Finance leadership.
- Own and produce board of directors, investor, and executive reporting packages.
- Support headcount planning and tracking in partnership with HR and department leaders.
- Conduct ad hoc financial analyses and scenario modeling to support strategic initiatives such as capital allocation, investment decisions, and long-range planning.
- Develop and automate reporting dashboards and tools to improve visibility into financial performance.
- Partner with Accounting to ensure alignment between actuals and forecasts during month-end close.
- Assist with other projects as needed.
Skills you’ll bring
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- 5–7 years of FP&A, corporate finance, investment banking, or related analytical experience; SaaS or tech industry experience strongly preferred.
- Advanced proficiency in Google Sheets or Excel; strong 3-statement financial modeling and analytical skills.
- Experience with FP&A/forecasting tools such as Adaptive Planning or Anaplan preferred.
- Strong understanding of SaaS business models and key metrics (ARR, MRR, churn, net retention, CAC, LTV).
- Excellent communication and presentation skills with the ability to distill complex data into clear narratives for executive audiences.
For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
