Requirments
Bachelor’s degree in information technology, Electronics Engineering, Communications Engineering or a related field plus 5 years of business process analysis and documents; or a Master’s plus 3 years’ experience. Must have the following certifications: D365 Customer Service Functional Consultant, Power Platform Fundamentals and CRM Customization and Configuration. 5 years’ experience SQL and SSRS experience. 3+ years’ Customer Relationship Management (CRM) implementation experience with Dynamics 365 CRM. 3+ years’ experience performing CRM data migrations, end-user training, design specification creation, and system configuration. 3 years’ experience of XML. Travel up to 50% to various unanticipated client locations.
Application instructions: To apply, please apply online at mcaConnect.com/careers.
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What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



