Sr. Business Systems Analyst

Healthcare’s helping hand.
CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.
Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

We are seeking a highly skilled and experienced Senior Business Systems Analyst to join our dynamic team. The ideal candidate will lead collaboration efforts across all parties involved in the product/solution delivery lifecycle, including product management, users, stakeholders, software engineers, cross-functional teams, and delivery teams. This role is pivotal in identifying, articulating, and defining complex business, data, and product requirements, ensuring that they are translated into precise, coherent functional and non-functional specifications for the product team.

Responsibilities

• Collaboration and Requirements Definition: Lead collaboration with all parties involved in the product/solution delivery lifecycle to identify, articulate, and define complex business, data, and product requirements. Translate these complex requirements into precise, coherent functional and non-functional specifications for the product team.
• Artifact Creation and Maintenance: Work closely with the product team in the creation and maintenance of artifacts such as user stories, process flow diagrams, and test plans.
• Requirements Gathering and Documentation: Lead requirements gathering sessions and the review of requirements documentation with product management, users, and the product team.
• Risk and Impact Evaluation: Evaluate, interpret, and communicate potential risks and impacts of changes on systems, integrations, processes, users, UI/UX, and architecture. Provide strategic advice for managing these changes and their effects on the overall ecosystem.
• Feature and Functionality Insight: Gain a deep understanding of the objectives and value of proposed features and functionality. Use this insight to provide context, enabling the product team to develop highly effective solutions.
• Test Plan Development: Assist with the development of the test plan, ensuring that the product meets complex and nuanced business requirements.
• Root Cause Analysis: Lead root cause analysis of data/process issues, proposing solutions and improvements.
• Mentorship: Mentor business systems analysts, promoting a culture of continuous learning and improvement within the team.

Qualifications

• Proven experience in business systems analysis, with a strong track record of leading collaboration efforts and defining complex requirements.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to evaluate risks and impacts and provide strategic advice.
• Proficiency in creating and maintaining artifacts such as user stories, process flow diagrams, and test plans.
• Experience in leading requirements gathering sessions and reviewing documentation.
• Ability to mentor and promote a culture of continuous learning and improvement.

Education & Experience

• BS preferred in a relevant field (e.g., business, engineering, computer science, or a related field), but relevant professional experience accepted 
• 5+ years of experience in business analysis, with proven experience in managing complex and large-scale projects.

Preferred

• Expert understanding of software development methodologies, including Agile and Scrum

• Proficiency in industry-specific software and tools, such as Salesforce, SQL, JIRA, Confluence, or similar project management and collaboration platforms

• Demonstrated ability to manage multiple high-priority efforts concurrently in a fast-paced environment

• Certifications such as Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI-PBA)

In return we offer:
• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs
Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?