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The Business Intelligence Analyst role focuses on enhancing data literacy, building data strategies, and providing analytic support across teams using AWS and Power BI.
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The Senior Business Intelligence Analyst develops BI tools, analyzes data, ensures compliance, and collaborates with sales to drive revenue growth.
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The Business Intelligence Analyst will create and maintain data visualizations and reports using Apache Superset, process and prepare data, and support stakeholders with insights from complex datasets.
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About DeleteMe:
DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.
Operating as a remote-first, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection.
DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.
DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy.
Position Overview:
The Senior BI Analyst will play a critical role in scaling our Business Intelligence capabilities, specifically for our B2C SaaS and Marketing Acquisition initiatives within our broader B2B and B2C business. Leveraging your expertise in Tableau, dbt, and Snowflake, you'll deliver impactful analytics focused on customer ARR, marketing acquisition efficiency (ROAS), channel mix strategy, influencer and affiliate marketing effectiveness, and migration of legacy reporting from Superset to Tableau. Your work will be integral to integrating and analyzing Liflab data within Tableau dashboards, driving strategic, data-driven decisions specifically for our B2C business.
What You'll Do:
BI Architecture:
-Data Mart Development: Design and implement robust data marts within Snowflake using dbt, tailored specifically to B2C metrics, ARR analytics, marketing attribution, and customer lifecycle analysis.
-Dashboard Migration & Creation: Create new Tableau dashboards and migrate existing B2C and Marketing Acquisition reports from Superset to Tableau, ensuring dashboards are intuitive, insightful, visually engaging, and meet evolving stakeholder requirements.
-Data Integration: Integrate and model data from various marketing channels, including Liflab, influencer campaigns, affiliates, and other critical B2C marketing initiatives to enable comprehensive insights.
-Analytics & Insights: ARR & Marketing Acquisition Analysis: Conduct deep analyses of ARR growth drivers, customer retention and churn, points of diminishing returns, and marketing spend efficiency (ROAS).
-Channel Mix & Optimization: Evaluate B2C marketing channel performance, recommending optimal budget allocations, and identifying key areas of opportunity and efficiency.
-Influencer & Affiliate Insights: Analyze the effectiveness of influencer and affiliate partnerships to optimize strategies and maximize ROI.
-Data Storytelling & Presentation: Clearly communicate analytical insights through compelling presentations, visualizations, and narratives tailored to varied business stakeholders.
Cross-Functional Collaboration
-Business Partnership: Collaborate closely with Marketing, Product, Finance, and Operations teams, primarily focused on B2C, to define requirements, establish KPIs, and translate business needs into actionable insights.
-Technical Leadership: Keep current with evolving trends in BI and analytics, recommending best practices and advocating adoption of innovative technologies and methodologies.
Who You Are:
-Minimum 5+ years in Business Intelligence or Analytics, with specific expertise in B2C SaaS and Marketing analytics.
-Proficiency in Tableau dashboard creation and data visualization.
-Strong expertise in data modeling, transformation, and integration using dbt and SQL within Snowflake.
-Demonstrated analytical skills in ARR forecasting, retention, ROAS optimization, channel attribution modeling, and marketing efficiency analysis.
-Excellent communicator skilled at translating complex analytics into clear, actionable business recommendations.
-Collaborative team player who excels in cross-functional environments.
Nice to Have:
-Experience with Liftlab or other marketing attribution tools.
-Familiarity with predictive modeling, advanced analytics, or experimentation frameworks.
What We Offer:
-Opportunity to contribute to a dynamic, high-growth SaaS company shaping its future through data-driven insights.
-Collaborative and supportive team culture emphasizing professional growth.
-Competitive compensation, comprehensive benefits, and opportunities to advance within the Business Operations organization.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
