Analyzes and documents integrations between the company platform and external ATS partners. Defines API requirements, data mappings, user stories, acceptance criteria, reusable integration patterns, and technical standards. Collaborates with Engineering and cross-functional teams across discovery, development, certification, launch, and support. Evaluates scalability, automation, reliability, technical debt, and enhancement priorities while researching partner APIs, authentication, webhooks, and data models.
DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.
Position Summary:The Sr. Business Integration Solutions Analyst analyzes, documents, and supports integrations between our platform and external Applicant Tracking System (ATS) partners to promote reliable data exchange, seamless customer onboarding, and a consistent integration experience across a growing partner network. This role applies strong business analysis and requirements management skills along with technical fluency in APIs, data mapping, authentication, webhooks, polling, and integration architectures. The analyst translates functional and technical requirements into actionable user stories and acceptance criteria, enabling Engineering and functional teams to deliver integrations efficiently while minimizing unnecessary customization and technical debt.Essential Functions and responsibilities:- Analyze integration processes to identify opportunities to improve scalability, automation, reliability, and time to market across partner and platform integrations.
- Define evaluation criteria to determine when integration capabilities should be standardized, configurable, or tailored for customer‑specific needs.
- Gather and maintain requirements by analyzing business and technical needs for strategic partner integrations and platform capabilities.
- Develop detailed API requirements for data exchanges, workflows, background check initiation, status updates, results delivery, and related integration functionality.
- Translate partner capabilities into actionable user stories, requirements, and acceptance criteria aligned with business and technical objectives.
- Recommend reusable patterns by analyzing common customer and ATS needs to support scalable, repeatable integration approaches.
- Identify automation opportunities to reduce manual implementation effort through standardization, reusable services, and standardized APIs.
- Coordinate cross‑functional requirements throughout discovery, development, certification, launch, support, and enhancement cycles.
- Research ATS capabilities including APIs, data models, authentication, webhooks, rate limits, and other integration mechanisms.
- Maintain data mappings between internal platforms and partner systems, documenting candidate, job, application, status, recruiter, and related data flows.
- Collaborate with Engineering to evaluate API changes, technical solutions, architectural tradeoffs, observability improvements, and reliability enhancements.
- Analyze enhancement proposals and recommend priorities based on strategic value, recurring customer needs, implementation effort, and technical debt.
- Document integration standards by maintaining clear requirements, API changes, patterns, and feedback from customer‑facing teams to identify systemic issues and drive continuous improvement.
- Other duties assigned.
- Bachelor’s degree in Management Information Systems, Business Administration, Computer Science, Information Technology, or a related field. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
- 7+ years of experience in business analysis, integration analysis, systems analysis, technical product support, or a related technical discipline.
- Experience working with SaaS integrations, APIs, or integration platforms.
- Strong technical understanding of REST APIs, JSON/XML, authentication, data mapping, webhooks, polling, and error handling.
- Experience translating functional and technical concepts into business requirements, user stories, product specifications, and acceptance criteria.
- Strong analytical and problem-solving skills.
- Ability to organize and manage competing priorities.
- Ability to operate effectively across technical and non-technical teams.
- Experience with Applicant Tracking Systems (ATS), HR technology, HCM, recruiting, or background screening.
- Experience supporting integration products or developer/API products through implementation and ongoing enhancement.
- Familiarity with event-driven architectures, webhooks, middleware, and integration monitoring.
Benefits:
- Personal and Sick Paid Time Off.
- 401k with a highly competitive match.
- 11 Paid Holidays.
- Medical/Dental and Vision.
- Group Life Insurance, HSA/FSA.
- Employee Assistance Program.
- Educational Assistance Program.
Work Schedule: Mon – Fri 8:00 am – 5:00 pm EST
Internal Mapping: This role aligns to the internal job profile of Senior Analyst, Business Integrations within the M&A and Integrations job family.
Physical Requirements:
• While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift up to 15lbs.(occasionally).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices.
Job Pay Range
75,000-90,000EEO/M/F/Vet/Disability
Similar Jobs
.png){kind=logo}
Software
Own the post-sales technical journey for enterprise customers by driving onboarding, platform adoption, consumption, and expansion. Lead technical demonstrations, proof-of-value evaluations, architecture blueprints, workshops, business reviews, and executive engagements. Partner with sales and customer technical leaders to demonstrate business value, mitigate churn, identify expansion opportunities, and develop technical roadmaps. The role requires enterprise customer success experience, technical architecture knowledge, observability familiarity, strong communication, and project planning skills.
Top Skills:
.NetAndroidAWSAzureCCi/CdContainersDevOpsGCPGoiOSJavaKubernetesMicroservicesNew RelicNode.jsObservabilityPerformance MonitoringPythonRubySre
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Serve as the technical bridge between CrowdStrike and customers/prospects, demonstrating endpoint and network security solutions, articulating complex security problems, supporting sales engagements, presenting to varied audiences (including C-level), and collaborating with sales, marketing, support, and engineering to drive adoption of CrowdStrike's platform.
Top Skills:
AIAWSAzureBashEndpoint SecurityGCPLinuxmacOSMalware AnalysisNetwork SecurityPowershellPythonSandbox AnalysisThreat IntelligenceVirtualizationWindows
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Design, build, and optimize enterprise-scale CI/CD pipelines and IaC for macOS applications. Improve developer self-service, implement monitoring and automated remediation, collaborate with teams to establish CI/CD best practices and reliability engineering.
Top Skills:
AnsibleArgocdAWSAzureBitbucketChefCi/CdCloudFormationDockerFluxGCPGitGithub ActionsGitlabGitlab CiGoGrafanaGroovyJavaJenkinsKubernetesLogscalemacOSPrometheusPulumiPuppetPythonSaltSwiftTerraformXcode
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
