Sr. Business Development Manager

SupplyHouse.com, an innovative and industry-leading e-commerce company, is looking for a new Sr. Business Development Manager! This individual will be responsible for driving Business-to-Business growth initiatives such as building strategic relationships with government agencies, universities, Trades services platforms, and Trades enterprises (Plumbing, Heating, HVAC, Electrical) across the U.S. This leadership role will serve as the face of an organization and focus on expanding our customer base, maximizing revenue, and establishing SupplyHouse.com as a trusted partner for public institutions.    

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. 

This position will require travel up to 60% of the year, including to our NY office headquarters six times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired. 

Role Type: Full-Time, Exempt 

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington) 

Schedule: Standard business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. However, there is some flexibility as per our Flex-Time Policy. 

Salary: The estimated base salary range for this role is $145,000 - $180,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets. 

Responsibilities: 

• Sector Growth and Revenue Generation  
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies 
  • Lead the development of strategic initiatives to forge and nurture partnerships with new customers to generate additional revenue streams 
  • Oversee and guide the sales cycle by pursuing leads, nurturing client relationships, and progressing opportunities from prospecting to close 
• Team Leadership and Development  
  • Build, mentor, and manage a high-performance business development team, fostering a culture of collaboration, excellence, and innovation 
  • Establish clear goals and performance metrics for the team, providing regular feedback and creating opportunities for professional development 
  • Serve as a source of guidance and support, empowering the team to meet and exceed objectives 
• Market Analysis and Strategy Development  
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies 
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences 
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge 
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet 
• Customer Engagement and Communication  
  • Build inside sales team that engages with current and prospective customers via phone and email 
  • Act as a trusted advisor with customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap 
• Collaboration and Reporting  
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management 
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records 
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations 
• Negotiation and Bid Management  
  • Oversee the bid process for SupplyHouse.com while ensuring compliance with contracts in the education and government sectors 
  • Optimize bidding strategies and build partnerships to acquire the business of new customers 
  • Represent the organization in high-level negotiations with key clients and government entities, ensuring mutually beneficial outcomes  

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field 
• 8+ years of experience in Sales, Business Development, Account Management, or other related fields 
• 5+ years of demonstrated success in leading and developing high-performing teams 
• 5+ years of experience working with academic institutions and/or government agencies 
• Demonstrated ability to negotiate effectively and develop strong relationships 
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation 
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment 
• Excellent communication, collaboration, and project management skills, with the ability to lead teams and work independently 
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)  

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical 
• Experience with Customer Relationship Management (CRM) software for tracking customer outreach and sales leads

Why work with us:

• We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days.
• We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged.
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.
• We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more!
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

Check us out! https://www.supplyhouse.com/our-company

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

Remote employees are required to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations during scheduled work hours.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.