Business Analyst - Data Exchange/EDI

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:
The Business Analyst role supports the Business by working with the development teams with responsibility for eliciting, understanding and documenting business needs to determine and recommend the most optimal solution to conduct software development.  Assists in formulating creative, technical contributions to defining user business and functional requirements for enhancements and projects and implementing IT business solutions.  Acts as an adept analytical resource focusing on critical business priorities.   Assists in establishing plans for defining, delivering, enabling and supporting information technology components into the organization architecture.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.   

Profile Description:
•    Provide consulting regarding the practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards.
•    Review business requirements which describe the business needs and the scope of the solution.
•    Document and refine business requirements to describe the business needs to a functional requirement level without presuming a technical solution.  Under the guidance of a Business Solutions Consultant, ensure requirements are verifiable and testable once a solution is defined.
•    Support the execution of the development pipeline and delivery of Voya’s software products including vendor solutions to QA, and ultimately to production.
•    Work in execution of product development across all teams as part of the development lifecycle.
•    Work with Project and Release Management to sequence/coordinate development activities within software development environment methodologies
•    Operate at a high technical level for identified phases of IT projects.  
•    Identify applicable technology alternatives to given business problems with the assistance and direction of the Business Solutions Consultant. 
•    Supports project manager/release manager by developing detailed project information such as scope information, estimates, evaluation criteria and results, etc.
•    Formulate and define system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements; considers business application of technology to both current and future business environment.
•    Develop detailed application, product, and/or tool selection evaluation criteria based on identified product requirements; assumes full accountability for developing business and functional requirements for complex issues.
•    Uses comparative analysis techniques to evaluate and recommend overall IT solutions for client/organization. Provides senior level consulting services to internal business groups and peers on process improvement projects designed to improve business and IT results. Supports design, build and test phases for larger scope enhancements and projects.
•    Supports design, build and test planning phases for medium to large scope enhancements and projects.
•    Ability to travel when required, between 5-25%
•    Other duties as assigned.
Minimum Knowledge & Experience:
•    Bachelor’s Degree or equivalent experience in a directly related field
•    Six + years of professional IT experience with leadership in technical and business analysis
•    Two + years of Electronic Data Interchange (EDI) experience as a business analyst, IT consultant, or test analyst 
•    Extensive benefits administration industry experience
•    Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, DevOps, etc.) 
•    Experience in Software Development Life Cycle (SDLC) and methodologies (i.e. Waterfall, Agile, and Use Case)
•    Business, functional, and technical requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
•    Requirements Analysis, Planning & prioritization execution
•    Requirements Elicitation and facilitation execution
•    Analytical /data analysis skills
•    Change Management
•    Meeting facilitation (in person and virtual)
•    Communication Skills (written, verbal and presentation skills, detail oriented)
•    Communication skills (Functional communication to technical stakeholders, technical communication to non-technical stakeholders)
•    Problem Solving Skills
•    Collaboration with internal and external teams and business partners

Preferred Knowledge & Experience:
•    SQL Experience
•    Medicare and retiree data exchange knowledge

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$75,000-$85,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.