Solutions Engineer

NetBox Labs is looking for a Solutions Engineer with 3+ years of direct, enterprise SE experience or 5+ years of total experience to play a critical role in acquiring and growing new customers. A NetBox Labs SE will accelerate new logo revenue by driving first meetings and creating new selling opportunities for the Sales team.

In this role, you will:

• Research and analyze prospects’ pain points, use cases, roles, and business objectives.

• Champion the technical positioning and value proposition of NetBox Labs’ products during customer engagements, educate customers and prospects on NetBox Labs solutions, and run technical product demonstrations and proofs of concept.

• Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.

• Pre-qualify prospects via inbound and strategic outbound campaigns, including email, phone, and social.

• Build revenue pipeline by setting first meetings with qualified users and senior decision makers.

• Work in a fast-paced environment with the initiative to make your team successful and exceed goals.

• Maintain accurate prospect data and POC statuses within Hubspot, our CRM.

You will work closely with:

• The SE Leader to ensure that all of your deals and level of execution are on point

• The Head of Marketing to help design and execute pipeline generation campaigns.

• Account Executives and Solutions Engineers to target high quality prospects/accounts and secure meetings

• The VP of Sales to dynamically adjust sales strategy based on real time market feedback

It would be fantastic if you have the following background:

• 4-5 years of experience selling enterprise SaaS or Open Source SaaS offerings to Network Engineering teams, Network Management teams, or other technical Enterprise buyers.

• 2+ years of experience working in a fast paced startup environment.

• Passion for technology and ability to break down complex and technical subjects

• Superior listening, communication (verbal and written), and presentation skills

• Strong time and project management skills, plus the ability to work autonomously

• Energy, tenacity and persistence - you get the job done

• Familiarity working with Hubspot, Salesloft, LinkedIn Navigator, Seamless.ai, and other similar tools

• Familiarity with NetBox, Network Engineering and/or Network Automation use cases (Python, Ansible, etc) and challenges

• Familiarity with Claude and ChatGPT

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

• We own and solve problems with high attention to detail.

• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

• We prioritize simplicity and think twice before adding complexity

• Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.