Solutions Engineer - IMB & eClose

As a Solutions Engineer - IMB & eClose, you’ll be the technical heart of the sales and post-sale expansion process—part product expert, part strategist, part storyteller. You’ll partner closely with Relationship Managers and Customer Success Managers to identify opportunities, guide technical evaluations, and deliver compelling product demonstrations tailored to real-world banking needs.

We’re looking for a dynamic, curious, and highly technical communicator who’s passionate about digital transformation in financial services. If you thrive at the intersection of technology, strategy, and client-facing collaboration—this is your role.  Outstanding Solutions Engineers should have a keen eye for spotting market trends, a willingness to inspire clients, creativity for selling beyond the demo, and the ability to work both independently and within a team.

• Be the go-to product and technical expert for your solution area, continually expanding your expertise on both product functionality and industry use cases.
• Partner with sales and customer success teams to identify opportunities, qualify technical fit, and lead evaluations from discovery through demo and solution design.
• Deliver exceptional product demonstrations that resonate with stakeholders—from frontline operators to C-level execs—adapting narratives based on their unique goals and challenges.
• Drive deep discovery with clients and prospects to uncover workflow and process inefficiencies that will become a core component of your value proposition.
• Translate complex technical concepts into clear value propositions, including specs, integration needs, architectural diagrams, and implementation paths.
• Collaborate with product, engineering, marketing, product marketing, and business development to feed customer insights back into product strategy and GTM motions.
• Keep a pulse on customer feedback, market trends, and usage patterns—and communicate them internally to shape roadmap and go-to-market strategy.
• Build and maintain documentation, including presentation content, workflow and architecture diagrams, and recorded assets to scale enablement efforts.
• Elevate the quality of internal demo environments, tools, and delivery methods to continuously improve customer engagement.

• 12+ years of experience in complex technology sales engineering, implementation, or delivery in a SaaS or enterprise environment.
• Deep understanding of SaaS platforms, APIs, and integration workflows.
• Proficiency with tools like SQL, JSON, Postman, and Apache Velocity.
• Experience working with cloud infrastructure (e.g., AWS) and web-based application architecture.

• Exceptional communicator—able to simplify the complex, inspire confidence, and tell a compelling story to both technical and non-technical audiences.
• Proven track record delivering high-impact product demos and solution presentations.
• Ability to tailor content and conversations to different personas (from operations to the C-suite).

• Results-driven, with a proactive and resourceful mindset.
• Outstanding organizational skills with the ability to juggle competing priorities across multiple deals and stakeholders.
• Comfortable working cross-functionally and wearing multiple hats in a fast-moving environment.

• A team player who values progress over perfection—and is quick to jump in and support wherever needed.
• Curious and constantly learning—always seeking new ideas and ways to uplevel your team and your craft.
• Self-starter with a sense of urgency and a “no job too small” attitude.

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. For full time hires, the base pay range for this position is $139,000 - $164,000 + 30% variable (OTE will be a 70/30 split between the base + variable). Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.