Solutions Consultant, Pre-Sales

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale. Come join us!

About the Role

As a Solution Consultant, Pre-Sales, you’ll support prospective and existing customers—including some of the most innovative financial institutions, fintechs, and digital platforms—as they adopt Socure’s identity verification and fraud prevention solutions. You’ll play a key role in the technical evaluation, implementation, and enablement process by helping clients understand our technology and how to apply it to their business goals.

This role blends technical acumen, client engagement, and solution delivery. You’ll collaborate closely with Sales, Customer Success, Product, and Data Science teams to ensure a smooth and effective client experience from discovery through onboarding.

What You’ll Do

• Support the technical sales cycle by assisting with discovery, requirements gathering, and solution alignment.

• Participate in product demonstrations and Proof-of-Concept (POC) implementations to highlight the capabilities of Socure’s platform.

• Help translate business goals into technical requirements and assist in mapping client needs to Socure’s solutions.

• Collaborate with cross-functional teams to ensure feasibility, implementation readiness, and strong hand-offs to post-sales.

• Assist in onboarding clients by providing configuration support, technical guidance, and training alongside Customer Success.

• Develop clear documentation for solution design, configuration steps, and FAQs to empower client teams.

• Provide technical responses to RFPs and security reviews, with support from senior team members.

• Stay current on fraud and identity trends, relevant regulations, and industry use cases to support customer conversations.

What You’ll Bring

• 2–4+ years of experience in solution consulting, technical sales, implementation, or a related customer-facing technical role.

• Familiarity with SaaS platforms, APIs, cloud environments, and basic data concepts (e.g., JSON, SQL).
  Strong communication and problem-solving skills, with the ability to clearly explain technical concepts to non-technical stakeholders.

• Interest or background in identity verification, fraud risk, compliance, or regulated industries (financial services, fintech, gaming, etc.).
  Experience collaborating with internal teams such as Sales, Product, and Engineering to solve client challenges.

• A customer-first mindset with a proactive and consultative approach to client interactions.

• Bachelor’s degree in a technical, quantitative, or business field—or equivalent practical experience.
  

Socure is an equal opportunity employer and values diversity of all kinds at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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