Solutions Architect

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries, generous equity, and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.

As a Solutions Architect focused on the SmartRecruiters Talent Acquisition Suite, you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of all core modules and innovative solutions.

The ideal candidate will possess deep technical skill in both B2B SaaS products and HR/recruiting processes,  as well as customer-facing skills that will enable you to represent SmartRecruiters well to internal and external stakeholders.  In addition, an ideal candidate will bring a good network to key technology influencers within HR technology space. The ideal candidate should also have demonstrated the ability to think strategically about business, product, and technical challenges.

This opportunity will target mid-market and enterprise customers across the Northern European region.  As such, candidates should be based on the west coast/central zone of North America and open to working remotely.

Many of the customers are looking to transform their recruiting and HR operations processes, and we can show them the added value SmartRecruiters will give them. If you love working with technology, prospects, and clients, then we want to talk to you! 

You will:

• Possess exceptional knowledge of enterprise CRM or ATS systems and  the SAAS ecosystem, display outstanding presentation skills, and have strong team values. 
• Be pulled into demos, discussions and various use-case scenarios, assisting reps on various types of technical and implementation conversations, particularly around integrations, system architecture, security and data privacy. 
• Scope services engagements for all enterprise prospects both for internal services teams and key SI partners
• Understand the product in every aspect, and are capable of communicating the business value of those details to potential prospects and existing clients.
• Solution creative non-standard technical solutions for customers looking to leverage the extensibility of the SmartRecruiters platform.

Responsibilities: 

• Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, pilot management, training, due diligence, and security discussions
• Join technically-oriented calls and conversations with prospects and clients
• Collect, spec, and manage product and engineering requests from the Sales Team.
• Document pre-sales findings and solutions discussed to be reviewed with implementation services to ensure an amazing customer experience.
• Assist with and advise on integration implementations.
• Document and negotiate enterprise SOWs and add-on services
• Spearhead RFP and Security Questionnaire completion with dedicated coordinator
• Prioritize opportunities while applying appropriate resources

Qualifications

• 5+ years of solution consulting/sales engineering experience, ideally with a SaaS Enterprise solution or equivalent experience managing a tech-stack in-house
• Consistent over-achievement in past experiences
• Driven, adaptable, and great communication skills
• Technically adept, experienced with HCM technologies preferred

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.