The Solutions Architect will drive technical sales processes, design custom solutions, and demonstrate VGS technology to meet business goals, focusing on customer integration.
VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.
VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.
We are looking for a Solutions Architect who is an experienced software engineer with a knack for identifying how business objectives can be fulfilled through technical solutions. You thrive when you interact with current customers and prospects to understand their goals and leverage technology to drive business value.
As a key part of all stages of the sales and implementation processes, you work as part of our go-to-market team to demonstrate how solutions using VGS help customers resolve issues and achieve business objectives. As a trusted advisor to the customer, you propose solutions based on your strong industry knowledge, in-depth product expertise, and business acumen. You thoroughly understand the capabilities of the VGS solutions and the benefits customers can realize by implementing them in their business.
What you will be doing at VGS…
- As the technical implementation expert, you will own the technical aspects of the sales cycle.
- Communicate product features and benefits to potential customers in pre- and post-sales situations, maintaining technical oversight throughout the implementation process to ensure a successful integration launch prior to final handoff.
- Develop and present custom technical demos that showcase specific features regarding how VGS can help prospective customers meet their business objectives.
- Conduct assessments of customers' requirements and define and architect VGS solutions to meet the needs of their business.
- Design solutions built on VGS capabilities to meet the prospect's business and technical requirements.
- Work with prospective customers' developers to implement proofs-of-concept integrating VGS and third-party components, focusing primarily on high-fidelity prototypes rather than deployed production infrastructure.
- Lead technical responses for RFIs and RFPs, collaborating with Account Executives and other stakeholders on proposal strategy and non-technical sections.
- Represent VGS at industry-specific trade shows, acting as the technical voice of the company.
- Effectively channel product feedback and enhancement requests to Product and Engineering team stakeholders.
What we are looking for from you (Requirements)...
- Minimum of 3 years of customer-facing experience as a software engineer, solutions architect, or sales engineer in a data, security, payments, or SaaS product company.
- Experience and understanding of the payments ecosystem and flow are preferred.
- Experience supporting commercial teams is also preferred.
- Proficient in web services, APIs, and full-stack development, and able to understand how a wide variety of technologies and systems interact with each other.
- Great communicator, comfortable explaining complex concepts to both technical and non-technical audiences that can create technical solutions diagrams in an easy-to-understand way, and capable of structuring and presenting sales and executive-level slide decks.
- Comfortable writing production-grade code examples and reference implementations (not live production deployments) on top of VGS’s primary deployment languages: Python, JavaScript, Java, or Ruby.
- Strong collaboration, interpersonal, negotiation, and prioritization skills.
- Technical certifications such as CISSP or AWS Solutions Architect are a plus.
What you get from us...
• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set-up allowance
• Professional learning reimbursement
At VGS, we have a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance. That said, if you live within 30 miles of one of our office locations, you’ll be on a hybrid schedule with some in-person time—because we know there’s real value in coming together.
We’re not about being in the office every day—but we are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person.
We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).
Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
VGS will not be able to provide any kind of employment sponsorship at this time.
Please note we are currently only hiring in the following states...
California, Colorado, Connecticut, Florida, Illinois, New York, North Carolina, Oregon, Texas, Virginia, and Washington
Top Skills
APIs
Java
JavaScript
Python
Ruby
Tokenization
Web Services
Similar Jobs
Security • Database • Cybersecurity
The Solutions Architect will own the technical sales cycle, develop solution demos, assess customer requirements, and lead integrations with VGS payment solutions while ensuring successful implementations.
Top Skills:
APIsJavaJavaScriptPythonRubyWeb Services
Artificial Intelligence • Productivity • Software • Automation
As a Renewals Manager, you'll establish and manage the renewal process, ensuring customer satisfaction and revenue protection while identifying growth opportunities in a dynamic, upmarket environment.
Top Skills:
GongHubspot
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
As an Account Executive, you'll manage strategic accounts in banking, drive growth, build C-suite relationships, and own revenue targets through upselling and cross-selling.
Top Skills:
Process MiningSaaS
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
