Lead design and delivery of scalable Salesforce solutions for digital sales. Define architecture standards, drive integrations, run workshops and proofs-of-concept, support technology strategy, and introduce emerging Salesforce technologies to enhance customer experience globally.
We are looking for a Solution Architect – Salesforce to lead the design and delivery of scalable Salesforce solutions that transform digital sales processes and enhance customer experience across global markets. This role partners closely with business teams, product owners, and enterprise architects to deliver secure, future-ready solutions.
Key Responsibilities
- Design and architect end-to-end Salesforce solutions for digital sales initiatives
- Define and govern Salesforce architecture standards and best practices
- Lead digital sales process design and system integrations
- Support leadership on technology strategy and solution decisions
- Drive data-centric and scalable Salesforce implementations
- Evaluate and introduce emerging Salesforce and digital technologies
- Conduct solution workshops and proof-of-concepts
Required Skills & Experience
- Strong hands-on experience in Salesforce solution architecture
- Expertise in Salesforce Sales Cloud and Marketing Cloud
- Deep understanding of sales processes and digital sales platforms
- Experience in Agile and Waterfall delivery models
- Ability to work in global, matrixed environments
- Salesforce certifications (Admin / Developer / Architect preferred)
Qualifications
- Bachelor’s or Master’s degree in IT, Technology, or related field
- Excellent communication skills in English
Additional Details
- Individual contributor role
- Newly created position within Barry Callebaut Digital
- Flexible work timings to support global collaboration
Similar Jobs
Information Technology
Design and lead scalable Salesforce Sales Cloud solutions, scope projects, advise clients as a trusted technical lead, guide and QA consultant work, manage risks, and leverage AI tools (Einstein/Agentforce) to improve sales processes across pipeline, forecasting, and opportunity management.
Top Skills:
AgentforceAi ToolsCpqEinstein For SalesExperience CloudRevenue CloudSales CloudSalesforceService Cloud
Artificial Intelligence • Information Technology • Consulting
Design and lead Salesforce solutions: architect custom development, integrations, and data migrations; manage releases, testing, documentation, and stakeholder communication to ensure customer success.
Top Skills:
Data MigrationPlatform App BuilderRelease ManagementSales CloudSalesforceSalesforce ArchitectureSalesforce IntegrationsService Cloud
Artificial Intelligence • Software
Design and deliver enterprise-grade AI/GenAI solutions on Salesforce or ServiceNow. Lead RAG pipelines, LLM workflows, NLP automation, and vector retrieval integrations. Architect scalable API/microservice integrations, ensure performance, security, and reliability, and define AI governance and guardrails. Collaborate with product, engineering, and customers through discovery, workshops, and demos to operationalize AI for Field and Customer Service workflows.
Top Skills:
Agent-Based SystemsAPIsAWSAzureCsmEmbeddingsField ServiceFsmGCPItsmLlmsMcp ProtocolsMicroservicesNlpRagRetrieval SystemsSalesforceSemantic SearchService CloudServicenowTool OrchestrationVector Databases
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
