Solution Advisor - Solventum

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Solution Advisor

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a  Solution Advisor,  you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Execution- Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned Solventum product lines.  Serve as a subject matter expert (SME) for respective teams and solutions as assigned.

• Strategy and Planning - Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with a client implementing Solventum best practice workflows.  Partner effectively with clients on suggested workflow optimization changes leveraging Solventum best practices.  Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.

• Client Care and Advocacy - Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.

• Leadership and Coordination - Own the client.  Relationship coordination and client-focus coordination interactions for the client throughout the organization

• Accountable and Measured by the overall annual client satisfaction survey results for the assigned client base.  Define and track key performance indicators (KPIs)

• Actively Stay up to date with knowledge of industry changes and product changes.  Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum’s values and ethical standards.

Your Skills and Expertise 
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher AND seven (7) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment

OR

• High School Diploma/GED AND eleven (11) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment

AND

    

In addition to the above requirements, the following are also required:

• Poses one of the following current and valid certifications; RHIA, RHIT, CCS, Auditing: Inpatient Coding Microcredential, CIC, CDIS, or CCDS

Additional qualifications that could help you succeed even further in this role include:

• Strong understanding of Clinical Documentation Integrity and the workflow associated with an organization's Revenue Cycle

• Strong understanding of clinical documentation integrity

• Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training

• Demonstrated capability to manage multiple project streams and teams

• Experience consulting with clients in health information systems

• Demonstrated knowledge of assigned solutions, services, and products

• Demonstrated industry knowledge

• Proficient computer skills

• Excellent communication skills written and verbal.

• Exceptional client relationship skills

• Ability to find creative solutions and manage difficult situations with diplomacy

• Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative

• The successful candidate will exhibit strong teamwork and collaboration both within the Solution Advisor teams and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic

Travel: Occasional travel may be required up to 30% Domestic

Relocation Assistance: is not authorized

Location: Remote

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Applicable to US Applicants Only:The expected compensation range for this position is $119,076 - $145,537, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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