The Software Reliability & Platform Engineer role involves developing tools for reliability, managing infrastructure, and automating deployment processes while ensuring scalability and resilience. Responsibilities include monitoring, collaborating with developers, and promoting best security practices.
As a Software Reliability & Platform Engineer, you’ll bring a developer’s mindset to reliability, infrastructure, and deployment. This multi-hat role combines software development, DevOps, and SRE responsibilities — ideal for an experienced developer who loves building tools, automating systems, and improving reliability through code. You’ll help Renewed Vision design and scale the next generation of our platform and web infrastructure, empowering teams to ship fast and confidently.
Key Responsibilities- Develop tools and automation that improve reliability, performance, and developer experience — using languages like Python, PHP, or Go.
- Design and implement infrastructure for scalability and resilience across AWS, Fly.io, and related cloud services.
- Build developer-facing systems: internal APIs, build pipelines, CI/CD automation, observability tooling, and service orchestration.
- Instrument and monitor applications to detect customer-facing symptoms first, surfacing root causes through dashboards and metrics.
- Partner with developers to build services that are secure, observable, and easy to deploy.
- Define Service Level Objectives (SLOs) and metrics that balance uptime and velocity.
- Participate in on-call rotations, incident response, and postmortems — turning lessons learned into permanent fixes.
- Promote security best practices across builds, deployments, and code reviews.
- Collaborate cross-functionally to guide engineering practices and improve the entire software delivery lifecycle.
- 4+ years of professional experience in software development with exposure to DevOps, SRE, or systems engineering.
- Strong programming skills in one or more languages (PHP, Python, Go, TypeScript, etc.).
- Experience with cloud platforms such as AWS, Fly.io, or DigitalOcean.
- Solid understanding of infrastructure-as-code and automation tools (Terraform, Ansible, Docker, or equivalents).
- Experience with monitoring and observability tools (DataDog, Prometheus, Grafana, etc.).
- Familiarity with CI/CD pipelines and deployment strategies.
- Comfortable balancing fast iteration with long-term maintainability and reliability.
- Excellent communication and collaboration skills.
- Able to work Eastern Standard Time hours (9am–5pm).
- Experience with Laravel or other PHP-based frameworks in production.
- Familiarity with Google SRE principles and adapting them pragmatically to smaller teams.
- Interest in developer experience (DX) — improving build, test, and deploy tooling for engineers.
- Exposure to penetration testing coordination, security automation, and secrets management.
- Knowledge of Renewed Vision products (ProPresenter, PVP, ProVideoServer, Scoreboard) and how they operate in production environments.
Renewed Vision is growing its platform and modernizing its infrastructure. This role will shape the systems that enable our developers to move quickly without sacrificing quality. You’ll combine developer empathy with a deep understanding of reliability and scalability — building the foundation that powers live productions around the world.
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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