ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.
Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.
By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.
Position Summary
We are looking for a Software Quality Engineer III with a passion for software quality and strong understanding of the software development life cycle (SDLC) in an agile environment. The ideal candidate will have a strong testing ability , a detail-oriented mindset, and the ability to collaborate across teams to ensure our products meet the highest standards. This role provides the opportunity to work on cutting-edge software solutions while driving quality improvements.
Key Responsibilities
- Own test strategy & automation: design, implement, and maintain tests (unit, API/component, end-to-end) for new and existing features.
- Shift left: collaborate with devs and PMs early in design to prevent defects; add checks to CI/CD and merge gates.
- Data & tooling: build/maintain scripted tooling and fixtures for reliable, repeatable test data.
- Systems testing: validate end-to-end scenarios across Linux, containers, and public clouds (AWS/Azure/GCP); verify networking and identity flows.
- Quality operations: triage, track, and drive defects to resolution in Jira (or similar); report meaningful quality metrics.
- Environments: configure and manage test environments for stability and performance; bake in observability for fast failure triage.
- Continuously improve: expand coverage, reduce flake, and streamline the pipeline.
Required Qualifications
- Bachelor’s in CS/Engineering or equivalent practical experience.
- 5+ years in Software QA/quality engineering (more for Senior).
- Strong debugging instincts and curiosity—an engineer who wants to know why things break and how to prevent it.
- Proficient with Linux and scripting (Python, Bash, or JavaScript).
- Experience with issue tracking (e.g., Jira, Bugzilla) and modern testing methodologies, tools, and processes.
- Experience with cloud or virtualization (AWS/Azure/GCP, VMware, etc.).
- Experience with Cloud monitoring tools (Prometheus/Grafana/AlertManager)
Preferred Qualifications
- Kubernetes (K8s), K8s Sharding, Terraform/Terragrunt, Calico (CNI), Ansible or equivalent
- Experience with cell based cloud architectures (tenant separation)
- Coding in Go (or strong desire to learn).
- Identity and access management: Microsoft Entra/Azure AD, Auth0, Ping, Okta; directories like AD/LDAP; validating IdP-backed APIs.
- Networking/protocols: SSH, HTTPS, CIFS/SMB, TLS, certificates.
- Test framework development/maintenance; CI/CD (GitHub Actions, GitLab CI, Jenkins); artifacting and parallelization.
- Cybersecurity experience or interest in security testing.
- Work well in fast-paced, high-stress environments.
- Has predictable, reliable attendance.
We welcome candidates who meet most—but not all—requirements. If you’re excited about improving software quality at scale, we’d love to hear from you.
The salary range for this role is $130,000 - $145,000 + bonus + benefits
ABOUT EXTRAHOP:
ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.
ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner® Magic Quadrant for Network Detection and Response™, the 2023 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2024 Gigamon® Radar Report for Network Detection and Response.
OTHER BENEFITS:
Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!
To learn more, visit www.extrahop.com or follow us on LinkedIn.
Create a Job Alert
Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
