Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role is for a Software/Platform Engineer at MetLife, focusing on software development within a financial services context. Responsibilities include leveraging technology to transform services and support the company's operations.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The job involves engineering responsibilities within a financial services context, focusing on platforms and software systems.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Team Leader administers ADA claims, makes eligibility decisions, tracks leaves, manages interactions with specialists and updates systems for compliance and documentation.
Top Skills:
Ada Administration SystemsEligibility Decision Software
Description and Requirements
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
- Design and Develop Conversational Flows using Genesys Cloud Architect, Amazon Lex, and Google Dialogflow.
- Integrate IVAs with backend systems via RESTful APIs to enable dynamic and personalized responses.
- Implement Natural Language Understanding (NLU) and speech recognition features to improve BOT accuracy and user experience.
- Collaborate with Contact Center Operations to understand business needs and translate them into technical solutions.
- Monitor and Optimize BOT performance, including latency, error rates, and user satisfaction metrics.
- Ensure compliance with data privacy and security standards in all BOT interactions.
- Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
