Software Engineer, AI Product (Mid-Senior level)

Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

As a Software Engineer on ZipX, Zip's AI team, you will help define what it means to build AI-native product experiences in enterprise procurement. ZipX spans the full stack of AI at Zip — from the foundational infrastructure that powers every AI feature across the platform, to intelligent agents that automate complex procurement workflows, to contract orchestration tools that replace hours of manual legal work with structured, AI-driven review.

You will ship high-impact features used by enterprise customers from day 1 — working in small, high-ownership pods where engineers are expected to take complex AI concepts from prototype to production at pace. We sit at the intersection of next-generation AI capabilities and tangible customer value — bridging cutting-edge techniques with the reliability and intuitiveness that enterprise users demand. Whether you're building agentic systems, scaling AI infrastructure, or embedding intelligent workflows into Zip's core product, you'll do it with a bias for action, a tight-knit cross-functional team behind you, and the opportunity to set the standard for what AI-first procurement looks like.

• Design and build highly reliable, production-grade AI products and features — spanning agentic workflows, LLM-powered automation, and intelligent document processing.

• Translate complex AI concepts into intuitive, customer-facing experiences that eliminate manual work and drive smarter procurement decisions.

• Own features end-to-end: from scoping and architecture through to shipping and iterating based on real customer feedback.

• Write high-quality, extensible, and maintainable code that serves as the foundation for Zip's AI-first product strategy.

• Build scalable APIs, backend services, and frontend components that bring AI capabilities seamlessly into Zip's core platform.

• We are hiring software engineers across all levels. Most of our open roles are targeting individuals with at least 2 years experience if past work is highly relevant

• BS or higher, in Computer Science or related technical field involving coding (e.g. physics or math)

• Experience with web application and API development in production environments. At Zip, our stack includes Python, Javascript, React, and GraphQL.

• Experience with industry-standard build, test, and deploy tools. At Zip, our stack includes Kubernetes, Spinnaker, Jenkins, Kibana, Prometheus, and Grafana.

• Ability and interest to quickly learn new frameworks, architecture patterns, and programming languages as needed

• Experience working at a small company with diverse responsibilities is a bonus, but not required.

• Experience working with API connections with external systems like Jira, ServiceNow, Slack, etc is a bonus, but not required.

• Exposure to AI-driven automation or interest in working with AI/ML teams to build intelligent workflows.

The salary range for this role is $160,000 - $240,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈  Start-up equity

• 🦷  100% health, vision & dental coverage options

• 🍽️  Catered breakfast, lunch, & dinner

• 🌴 Flexible PTO

• 🏋️‍♀️ ClassPass membership

• 🚍  Monthly commuter benefit

• 🚠  Team building events & happy hours

• 💻  Home office stipend

• 🛜 Phone/internet reimbursement

• 🍼 Paid parental leave

• 🧑‍🧑‍🧒‍🧒 Fertility stipend

• 💸  401k plan

• 🤖 Unlimited AI token usage

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!