Social Media Marketing & Content Creator

Join the Max Hospitality Team!

At Max Hospitality, we believe great hospitality is about more than delicious food and drinks. It's about bringing people together, creating memorable experiences, and making every guest feel welcome.

We're looking for a creative, enthusiastic, and organized Social Media & Content Creator who loves food, storytelling, and capturing the moments that make hospitality special.

With 12 unique restaurant locations, there's always something exciting happening at Max Hospitality, from incredible dishes and seasonal cocktails to celebrations, community events, and the talented people who bring our restaurants to life.

We're looking for someone who can capture that energy and share it with our guests through beautiful photography, engaging videos, thoughtful storytelling, and fresh social media content.

This is a hands-on, creative role for someone who enjoys being out in our restaurants, collaborating with our teams, and turning everyday moments into content that makes people want to pull up a chair.

You'll work closely with our Marketing Director, restaurant leadership, chefs, and team members to help bring the Max Hospitality story to life across our social media platforms.

Every Max Hospitality restaurant has its own personality, and we want that to shine through.

• Create, edit, and publish engaging content across our 12 restaurant locations and applicable Max Hospitality brand accounts.

• Capture beautiful food photography, creative reels, short-form videos, stories, and behind-the-scenes moments.

• Showcase everything from signature dishes and seasonal cocktails to daily specials, new menus, and memorable guest experiences.

• Write fun, engaging, and thoughtful captions that reflect the personality of each restaurant while staying true to our overall brand.

• Help manage an organized social media calendar that keeps content fresh, consistent, and timely.

• Create content tailored to Instagram, Facebook, TikTok, and other relevant platforms.

• Stay inspired by social media trends and bring new ideas to the table.

• Help turn social media engagement into restaurant visits, reservations, catering inquiries, and event bookings.

Some of the best moments in hospitality happen behind the scenes, and we want someone who loves finding them.

• Spend time at our restaurant locations photographing and filming food, drinks, people, and experiences.

• Work alongside our chefs, managers, bartenders, and restaurant teams to capture authentic moments.

• Create engaging video content highlighting food preparation, new dishes, seasonal offerings, and the atmosphere that makes each location special.

• Photograph and film special promotions, restaurant experiences, and team highlights.

• Edit and prepare photos, videos, and graphics for social media.

• Help build and maintain an organized library of photography, videos, and creative assets for future use.

• Travel between our restaurants as needed to capture content and support marketing initiatives.

There's always something new happening at Max Hospitality, and you'll help us spread the word.

• Collaborate with the Marketing Director and restaurant teams to highlight daily specials, seasonal menus, new offerings, and exciting promotions.

• Create engaging content that encourages guests to discover something new or revisit an old favorite.

• Help promote holidays, themed nights, limited-time offerings, and restaurant-specific initiatives.

• Develop creative ideas that build excitement and encourage engagement.

• Coordinate with restaurant teams to ensure promotional details, dates, pricing, and availability are accurate.

• Support larger Max Hospitality campaigns while celebrating what makes each individual restaurant unique.

From office lunches and family celebrations to holiday gatherings and special occasions, catering is an important part of what we do.

• Create engaging content showcasing Max Hospitality's catering offerings and experiences.

• Photograph and film catering menus, platters, boxed lunches, food displays, and event setups.

• Work with our catering teams to highlight seasonal offerings, successful events, and customer experiences.

• Develop content that communicates the quality, convenience, and care behind our catering services.

• Help promote catering packages, ordering deadlines, and special offers.

• Create clear, inviting calls to action that encourage catering inquiries and orders.

Hospitality is all about bringing people together, and our events offer some of the best opportunities to tell that story.

You'll help capture the excitement before, during, and after our events.

Before the event:

• Create promotional posts, graphics, video teasers, countdowns, and announcements.

• Help build excitement around private parties, tastings, themed dinners, holiday celebrations, and community events.

• Coordinate with our restaurant and events teams to ensure event details and promotions are accurate and timely.

During the event:

• Attend designated events to capture photography, videos, reels, stories, and memorable moments.

• Highlight beautiful food presentations, décor, entertainment, and the overall atmosphere.

• Share real-time or same-day content when appropriate and approved.

• Work thoughtfully around guests and restaurant operations to capture content without interrupting the experience.

After the event:

• Create engaging recaps, photo galleries, and short-form videos.

• Showcase successful events to inspire future celebrations and bookings.

• Recognize hosts, guests, vendors, and community partners when appropriate.

• Organize event content for future marketing use.

Creativity is important, but so is making sure everything runs smoothly.

• Maintain a master content calendar for all 12 restaurant locations, seasonal promotions, catering initiatives, and special events.

• Build strong working relationships with restaurant managers, chefs, and designated team members.

• Stay informed about upcoming specials, menu changes, events, and local opportunities.

• Work closely with the Marketing Director to prioritize projects and align content with company goals.

• Balance planned campaigns with timely opportunities and spontaneous moments worth sharing.

• Manage content through the creative, review, approval, scheduling, and publishing process.

• Communicate clearly about upcoming shoots, deadlines, content needs, and priorities.

While social media and content creation are the heart of this position, there will also be opportunities to support other creative projects.

• Assist with promotional graphics, event announcements, and social media designs.

• Provide occasional support with menu layouts, menu updates, and marketing materials.

• Work within existing brand guidelines and templates to maintain a polished, consistent look.

• Coordinate with the Marketing Director and restaurant teams to ensure information is accurate before materials are published.

The primary focus of this role will always be social media content creation, photography, video production, and storytelling.

Our online presence should feel just as welcoming as walking through the doors of one of our restaurants.

• Help monitor comments, messages, tags, and interactions across designated social media accounts.

• Respond to routine questions using approved information and communication guidelines.

• Share guest feedback or sensitive inquiries with the appropriate team members.

• Identify opportunities to engage with our local communities, guests, and potential partners.

• Help showcase the people, experiences, and community connections that make Max Hospitality special.

• Maintain a friendly, positive, and professional brand presence.

We're always looking for ways to make our content even better.

• Monitor social media performance, including engagement, reach, video views, audience growth, and content interactions.

• Pay attention to what resonates with our guests and recommend new creative approaches.

• Share content ideas, trends, and opportunities with the Marketing Director.

• Provide regular updates on completed projects, upcoming content, and campaign results.

• Help improve our storytelling, brand visibility, and overall social media presence.

We're looking for someone who is equal parts creative and organized, someone who gets excited about a beautifully plated dish, knows how to capture the energy of a busy restaurant, and enjoys turning great ideas into great content.

Our ideal candidate brings:

• Experience creating social media content for a business, restaurant, hospitality brand, or other consumer-facing organization.

• Strong photography and short-form video skills, with an eye for lighting, composition, and storytelling.

• Confidence using Instagram, Facebook, TikTok, and social media scheduling tools.

• Experience with creative tools such as Canva, CapCut, Adobe Creative Suite, or similar platforms.

• Strong writing and communication skills, with the ability to capture different brand personalities.

• A creative mindset and enthusiasm for sharing fresh ideas.

• Excellent organization and time management skills, especially when balancing multiple locations and projects.

• Attention to detail and a commitment to maintaining brand consistency.

• A collaborative, positive attitude and the ability to build relationships with restaurant teams.

• The ability to work independently while welcoming direction and feedback.

• Flexibility to travel between locations and attend occasional evening or weekend events.

Experience in restaurants, hospitality, catering, food photography, or multi-location marketing is a big plus.

A portfolio showcasing photography, video, social media content, or other creative work is preferred.

Success in this role is about more than simply posting content. It's about helping people connect with our restaurants and giving them a reason to visit, celebrate, and come back.

We'll look for:

• Consistent, high-quality content that represents all 12 Max Hospitality locations.

• Creative photography and videos that capture the personality of our restaurants.

• Timely and organized execution of the approved content calendar.

• Engaging promotion of specials, seasonal offerings, catering, and events.

• Thoughtful coverage of events before, during, and after they happen.

• Strong communication and collaboration with restaurant leadership and the Marketing Director.

• Attention to accuracy, brand standards, and established approval processes.

• Continued growth in engagement, reach, and overall content performance.

• Meaningful support for restaurant visits, reservations, catering inquiries, and event bookings.

This position works closely with the Marketing Director, who provides overall marketing direction, establishes priorities, and reviews and approves content and campaigns.

We value creativity, initiative, and fresh perspectives. You'll be encouraged to bring ideas forward, explore new content opportunities, and contribute to campaign planning.

At the same time, all content and marketing initiatives follow our established review and approval process, with final approval provided by the Marketing Director and executive management when appropriate.

Once approved, you'll take ownership of bringing that content to life, from coordinating the details to ensuring everything is published accurately and on schedule.

This is an in-house, hands-on position supporting our 12 restaurant locations.

Your days will be a mix of creative planning, photography, filming, editing, social media publishing, team collaboration, and time spent in our restaurants.

The role requires regular travel between locations and occasional evening or weekend availability for special events, promotional activities, and content opportunities.

It's a great fit for someone who enjoys variety, thrives in a lively hospitality environment, and loves being part of a team.

At Max Hospitality, we're passionate about great food, genuine hospitality, and creating experiences that bring people together.

Our restaurants each have their own character, their own teams, and their own stories to tell. Together, they create an exciting opportunity for a creative person to make a meaningful impact across multiple brands.

We're looking for someone who will take pride in showcasing our restaurants, celebrating our people, and helping our guests discover everything Max Hospitality has to offer.

If you love food, creativity, social media, and the energy of the hospitality industry, we'd love to see what you can bring to the table.

Come create something great with Max Hospitality!