SMB Account Executive, Reforge Learning

Reforge is evolving to empower product teams beyond education. Alongside expert training, we now offer AI-powered tools designed to help teams ship high-quality software faster. Join us as we shape the future of product management!

Our operating values are opinionated on purpose. We don’t aim to be everything to everyone. Their distinctness is meant to be used as a common set of threads that bond us together on our mission. We use our values to operate, solve problems, make decisions, evaluate/reward team members, and determine who and how we hire. You can see our full set of values and the decisions behind them.

1. ⛴️ Delivering value to customers is all that matters.
2. 🔂 Maximize the pace of improvement.
3. ⚡️ Small teams do bigger things.
4. 🧠Think like an underdog.
5. ⚙️ Be a problem-solving machine.

We're looking for a high-efficiency SMB Account Executive who can close inbound deals at scale while managing a renewal book of business. This isn't a traditional hunter role—you'll be qualifying and converting warm inbound leads, helping us build a seamless renewals motion, and identifying and implementing automation opportunities to 10x your impact.

• Inbound Engine: Leads are flowing from our 300K+ strong product community and existing customer base; you’ll turn that demand into revenue without endless cold-call grinds.
• Own the SMB Business Segment for Reforge Learning: You’ll work closely with the Enterprise Sales and Customer Success team on playbooks and processes but fully own our result in SMB.
• Sell to Product Leaders: Our buyers are PMs, Product Ops, VPs Product & CPOs. If you love chatting building, roadmaps, and feedback loops, you’ll feel right at home.
• Build an AI-Native Go-To-Market: Reforge is helping product teams become AI-native and to lead in the market we will need to develop an AI-native buyers journey. The SMB business segment is where we will test and learn.

• Turn Inbound Interest into Closed-Won: Qualify, discovery, demo, and negotiate deals from first touch to signature. Own the full cycle.
• Improve Retention: Track usage and engagement, develop at-scale interventions for at-risk accounts, and help us build a more sustainable SMB business.
• Become A Product Expert: Become a product expert to have high-value conversations with Product Leaders and Champions.
• Build Scalable Processes using Automation and AI: You will have the unique opportunity to iterate on the systems, playbooks, and best practices that serve as the foundation for SMB.

Work closely with a small but mighty Reforge Learning team, including Sales, Customer Success, Content and Platform leads. You will be fully responsible for the SMB business result with collaboration and support from the entire Reforge Learning operation.

• B2B SaaS Experience: 2-4 years in SaaS sales or account management with a history of consistently meeting or exceeding quota.
• SMB Velocity: Comfortable with high-volume, transactional sales cycles with a track record of closing deals in the $10K-$30K ACV range.
• Autonomy: You are high-agency, prefer autonomy, and do not require constant management
• Efficiency-minded: You naturally look for ways to work smarter, not harder.
• Data-driven: You track your numbers to stay on track and find key insights to improve your results.
• Strong communicator: Clear, concise writing and speaking (most interactions are email/async)
• AI Fluency: Track record of constantly experimenting with how to use AI to improve and scale your work

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

• Remote-first & Flexible - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work.
• Top-tier Healthcare -
• • Medical - Choice of PPO 500, PPO 250, or HDHP 3300 with a max coverage of 100% of premiums for employees and 70% for dependents.
  • Dental & Vision - 99% of premiums for employees, and up to 70% for dependents.
  • Health Savings Account - For those that choose to enroll in the HDHP, includes semi-monthly company paid contributions.
• Competitive Compensation - Salary + equity package aligned with top-tier tech companies.
• 401(k) - We offer the opportunity for you to contribute to a 401k directly from your paycheck.
• Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.

…and much more

We have built a data-driven compensation philosophy at Reforge, with the intent of enabling all employees to do their best work. When setting compensation for each role, we use bands that include a target salary; on occasion we will extend an offer above or below the target if the skills presented in the interview process show spikes or peaks—but this is rare, and the highest likelihood is that your offer will be at target.

The target OTE for this role is $150,000, inclusive of base salary and variable compensation. Equity is also included and will be discussed during the interview process.

We do not negotiate offers because our compensation philosophy is based on equitability and intentional placement within the market.

At Reforge, we believe that diverse teams build better products—and a better future. We believe amazing talent comes from all kinds of life journeys and experiences. If you’re excited about this role but don’t meet every single qualification listed, we still encourage you to apply.