Staff Site Reliability Engineer (MANTL)

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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At MANTL, we’re building a reliable, cloud-native platform that empowers independent software teams to deliver modern solutions for community financial institutions. As a Site Reliability Engineer, you’ll join a collaborative, remote-first team focused on automation, availability, monitoring, incident response, security, and infrastructure engineering. You’ll work with tools like Terraform, Atlantis, Flux, and Go to build and maintain scalable infrastructure across our product suite. You’ll help guide integration efforts with client financial institutions and partners, unlocking opportunities that fuel our business growth. Together with your teammates, you’ll shape strategies that reduce toil, improve reliability, and make it easier for product teams to ship high-quality software.

What You’ll Do:

• Own and evolve MANTL’s infrastructure, making key decisions on build vs. buy and prioritizing initiatives that improve platform stability and developer experience.

• Design and implement automation for managing cloud infrastructure, observability, and incident response.

• Collaborate across engineering to improve platform reliability and empower development teams.

• Work closely with external partners and clients to overcome integration and infrastructure challenges.

• Participate in an equitable on-call rotation—supported by great tooling and a strong team culture.

About You:

• You keep up with new technologies and balance innovation with long-term maintainability.

• You’re empathetic—attuned to the challenges facing developers, customers, and teammates.

• You’re comfortable operating at both strategic and tactical levels—whether crafting roadmaps or jumping into an incident call.

• You value team collaboration and understand that reliability is as much about people as it is about systems.

What We’re Looking For:

• 5+ years of experience building and supporting infrastructure using modern tooling.

• Hands-on experience with GCP, Docker, GKE, Postgres, Kafka, and Terraform (or equivalents).

• Proficiency in a strongly typed language (Go experience preferred or a willingness to learn).

• Deep understanding of Kubernetes, CI/CD pipelines, Git workflows, and DevOps principles.

• Excellent communication skills and a strong product mindset.

• Prior experience with Google Cloud Platform is a strong plus.

The salary range for this position is: $164,000 - $246,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.