Site Reliability Engineer II

#LI-AR1

What You’ll Do 

 
• Design, build, and manage scalable cloud infrastructure, primarily on Microsoft Azure. 
• Deploy and operate Kubernetes clusters (AKS or self-managed), managing workloads with Docker and Helm. 
• Automate infrastructure provisioning using Terraform and Ansible. 
• Create and manage CI/CD pipelines using Azure DevOps for reliable, secure, and rapid software delivery. 
• Implement Chaos Engineering experiments to uncover system weaknesses and improve resiliency. 
• Develop and maintain internal tools and dashboards to support observability, automation, and reliability goals. 
• Actively debug, identify, and fix defects in infrastructure components or supporting systems in collaboration with development teams. 
• Drive toil reduction through automation using: PowerShell, Python, SQL, Power Automate  
• Monitor infrastructure and application health using: Dynatrace (preferred), Prometheus, Grafana, Azure Monitor 
• Participate in a shared on-call rotation and lead incident resolution for production issues. 
 
What We’re Looking For 

 
• 5+ years of experience in Site Reliability Engineering, Cloud Infrastructure, or Software Development. 
• Proven ability to develop internal applications/tools and contribute code to infrastructure or production systems. 
• Strong hands-on experience with Azure services (e.g., APIM, FunctionApps, Key Vault, App Services) or AWS. 
• Expertise with Kubernetes, Docker, and Helm in production environments. 
• Experience applying Chaos Engineering concepts or tools. 
• Strong scripting and automation capabilities in PowerShell, Python, SQL, and use of workflow tools like Power Automate. 
• Familiarity with CI/CD, DevSecOps practices, Linux system administration, and cloud security principles. 
• Excellent problem-solving, collaboration, and communication skills. 
 
Nice to Have: 

 
• Microsoft Azure Administrator Associate (AZ-104) 
• Certified Kubernetes Administrator (CKA) 
• HashiCorp Terraform Associate 
• Experience in FinTech or payment systems environments. 
• Experience with containerizing legacy applications for Kubernetes-based deployment. 
 
Work Environment & Culture 

 
• Hybrid work environment, in the office 3 days per week
• Sustainable on-call rotation with strong post-incident reviews and commitment to long-term fixes. 
• Active learning and internal growth supported through mentoring and professional development programs. 
 
Why Join Us? 
 
You’ll join a team that treats reliability as a first-class engineering concern. You’ll gain hands-on experience across cloud, infrastructure, automation, and software—while building a rewarding career path. Your work will directly improve the stability, scalability, and speed of systems that handle millions of critical financial transactions. 
 

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. 

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

• 18 days PTO* 
• 11 Holidays (8 company recognized & 3 floating holidays) 
• 16 hours per year of paid Volunteer Time Off (VTO) 
• Competitive Healthcare 
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance 
• 100% AvidXchange paid Long-Term Disability 
• 100% AvidXchange paid Short-Term Disability  
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange** 
• Discounts on Pet, Home, and Auto insurance 
• BrightDime Financial Wellness Tool, offered free to teammates 
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers 
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more 
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Must be full-time for at least 3 months

***Must be full-time for at least one year 

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.