Services AI Transformation Leader

Job Description SummaryJob Summary:
The Services AI Transformation Leader will champion enterprise AI transformation strategy and execution across the Gas Power Services organization. This role will partner closely with IT/Digital Transformation (DT) teams and Services business leaders to translate business challenges into AI-driven solutions that drive both internal and external customer-centric outcomes. The Services AI Transformation Leader will be responsible for leading a team of change agents that will promote AI adoption, organizational upskilling, as well as AI transformation use case identification, prioritization, and execution.

Job Description

Essential Responsibilities:

• Develop and own AI transformation roadmap for Services business-including pipeline of transformation initiatives, and program leadership…Create framework to scale high value use cases from idea generation to business operationalization
• Build, mentor, and lead a high-performing team of AI transformation change agents 
• Lead ‘AI First’ Services organizational transformation strategy. Including organizational upskilling, Services business prompt engineering libraries, and AI adoption efforts
• Collaborate with Senior Leaders on the development of communication plans on initiative program updates, roadmaps, and strategic pivots
• Partner with DT/IT organization on AI technology selection strategy and external partner relationships
• Develop KPIs that demonstrate AI's bottom-line impact and organizational readiness—measuring financial returns, operational improvements, and customer outcomes alongside adoption rates, process maturity standards
• Ensure AI initiatives/programs comply with proper Responsible AI ethics and data governance guidelines

Required Qualifications & Experience:

• Bachelor’s degree in engineering, Computer Science, or related technical discipline
• 10+ years of leadership level experience in a global/complex environment
• 10+ years of Services experience with a deep domain knowledge and understanding of process interdependencies, S&OP interconnects and successful demonstration of working across the business 
• Demonstrated track record of leading large-scale transformation initiatives with measurable business impact
• Strong understanding of AI/ML technologies, GenAI capabilities, and their practical applications in industrial settings
• English proficiency required

Desired Characteristics:

• Past experience with python or Gen-AI techniques and tools
• Strong enterprise knowledge of ERP, CRM, PLM, and related Services business processes and systems
• Demonstrated project management experience across a matrixed organization
• Outstanding oral and written communication skills with ability to articulate complex concepts to diverse audiences
• Understanding of energy industry dynamics, regulatory environment, and customer needs
• Entrepreneurial mindset with comfort operating in ambiguous environments
• Passion for AI technology and its potential to transform business operations
• Strong interpersonal and relationship-building skills.
• Experience creating and delivering executive-level presentations and business cases
• Change agent with strong credibility and influence in the organization
• Demonstrated commitment for process improvement
• Six Sigma Green/ Black belt certification or equivalent quality certification
• Formal Lean Training /certification…Value Stream Mapping and Daily Management

The base pay range for this position is $143,000k - $233,800k. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on November 1st, 2025. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

#LI-Remote - This is a remote position