Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves providing technical support for ServiceNow customers by troubleshooting issues, offering assistance across various communication channels, and suggesting improvements based on technical observations.
Top Skills:
AWSAzureFtpHTTPJavaScriptJSONPowershellRegular ExpressionsRestSftpSnmpSoapSshTcpUnixVMwareWiresharkWmiXML
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Oversee technical support management, drive customer satisfaction, lead a technical team, manage operations, and implement innovative support processes.
Top Skills:
AITechnologyWeb-Based Services
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop and maintain high-quality software, enhance existing products, mentor colleagues, and integrate AI into workflows and decision-making processes.
Top Skills:
AngularJavaJavaScriptReactVue
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Team
Product Security is Shifting Everywhere and improving the testing coverage of the Products. The team ensures the security of the Platform and Applications and is committed to finding Security Vulnerabilities across the Products.
What you get to do in this role:
Qualifications
To be successful in this role you have:
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Team
Product Security is Shifting Everywhere and improving the testing coverage of the Products. The team ensures the security of the Platform and Applications and is committed to finding Security Vulnerabilities across the Products.
What you get to do in this role:
- Perform application security testing on ServiceNow products
- Identify, communicate, and recommend remediation of Security Vulnerabilities
- Audit source code of the ServiceNow Applications
- Help lead security discussions with the other engineering teams
- Work with the development teams to help create secure products
- Identify and design new test cases for security testing
- Conduct variant hunting to address edge cases and enhance test coverage
- Implement identified test scenarios across various security tools and adapt them into new methodologies to improve system robustness
- Stay updated with the latest security trends and incorporate them into application security strategies
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- A passion for Security and secure application development.
- 2+ years of experience in ServiceNow Application Development and Administration.
- Designed and developed ServiceNow applications from scratch.
- Advanced proficiency in ServiceNow Scripting and Configurations.
- Comfortable to code in at least one language: JavaScript, Java, or Python
- Knowledge of Securing ServiceNow Applications such as ACLs, APIs, Scripting and Instance Configuration
- Ability to review and debug ServiceNow Code & Configurations
- Hands-on experience with Flow Designer, Virtual Agent, Service Portal, Domain Separation, ServiceNow Mobile Application, and Integrating ServiceNow with external systems using REST, SOAP, and custom APIs, UI Builder, App Engine Studio, Now Experience Framework.
- Familiarity with ServiceNow AI Agents and their implementation.
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus