Lead the product vision and strategy for AI-powered software solutions in automotive retail, driving growth and profitability. Own product management, build tools for operational efficiency, and ensure alignment across teams.
About the Role
We are seeking a Senior Vice President of Product, reporting to our CEO, to lead our industry leading AI powered software platform including credit, compliance, CRM, desking and retail workflow.
The ideal candidate brings deep automotive retail domain expertise and understands how dealerships actually make money — from credit pull to funded deal.
You will own product vision, roadmap, execution, and monetization strategy across a platform serving franchised and independent dealerships nationwide.
What You’ll Own
1. Product Vision & Strategy
Required Experience (Non-Negotiable)
Leadership Profile
You are:
ABOUT US
National Credit Center (NCC) is a leader in providing award-winning software, credit, soft pull and compliance solutions to the automotive industry. NCC’s comprehensive solutions help dealerships streamline operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are looking for an individual who thrives in a high-growth environment.
Please visit our website at www.nccdirect.com for company, services, and product information.
We are an equal employment opportunity employer and a drug free workplace.
We are seeking a Senior Vice President of Product, reporting to our CEO, to lead our industry leading AI powered software platform including credit, compliance, CRM, desking and retail workflow.
The ideal candidate brings deep automotive retail domain expertise and understands how dealerships actually make money — from credit pull to funded deal.
You will own product vision, roadmap, execution, and monetization strategy across a platform serving franchised and independent dealerships nationwide.
What You’ll Own
1. Product Vision & Strategy
- Define and execute the multi-year roadmap for our software solutions.
- Lead transition from “CRM system” to “conversion and profitability engine”
- Align product strategy with company growth pillars (conversion, consolidation, compliance, profit per car)
- Own the full retail flow from lead to service retention
- Build tools that reduce friction in variable operations
- Optimize conversion rates and deal gross via smarter credit and structuring
- Embed AI to become native in the platform
- Shift platform from passive system-of-record to active system-of-decision
- Partner with CRO and CEO on pricing strategy, packaging, monetization expansion and competitive positioning.
- Support PLG + enterprise sales motion
- Build and scale product management, design, and product operations
- Drive cross-functional alignment with Engineering, Sales, Compliance, and Finance
- Install product rigor (OKRs, discovery cadence, launch discipline, instrumentation)
Required Experience (Non-Negotiable)
- 10+ years in automotive retail technology
- Deep experience with:
- Dealer CRM systems
- Credit bureaus and soft/hard pulls
- F&I workflow
- Lender and B2B integrations
- Prior leadership role in:
- Automotive SaaS
- DMS / CRM / Credit platform
- Desking or F&I technology
- Proven record of delivering revenue-generating products at scale
Leadership Profile
You are:
- Opinionated but data-driven
- Commercially fluent (understand CAC, LTV, retention economics)
- Comfortable in front of dealers and board members
- Fluent in the language of variable ops managers
- Biased toward simplification
ABOUT US
National Credit Center (NCC) is a leader in providing award-winning software, credit, soft pull and compliance solutions to the automotive industry. NCC’s comprehensive solutions help dealerships streamline operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are looking for an individual who thrives in a high-growth environment.
Please visit our website at www.nccdirect.com for company, services, and product information.
We are an equal employment opportunity employer and a drug free workplace.
Top Skills
AI
Credit Systems
CRM
Dms
SaaS
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves developing and deploying network security measures, managing DDoS defenses, and improving security practices across the organization's hybrid cloud network.
Top Skills:
AlgosecAnsibleAWSBgpDdosFiremonGCPIpsecOspfSdnTcp/IpTufin
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Application Modernization Architect will guide clients on cloud-native development and software modernization, creating technical roadmaps and architectures, and engaging in hands-on coding as needed.
Top Skills:
AWSAzureDockerGCPKubernetesOpenshift
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Director of Parts Sales leads strategic growth and revenue efforts while managing a customer-focused team, enhancing sales performance, and developing sales strategies for large fleet organizations across multiple geographical areas.
Top Skills:
MS OfficeSalesforce
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
