Senior Trainer

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the role

As a Senior Trainer at Bullhorn, you’ll play a key role in empowering our customers to get the most out of Bullhorn’s industry-leading solutions. You’ll design and deliver engaging, high-impact software and product training that drives adoption, confidence, and measurable results. From live virtual sessions to tailored client workshops, you’ll bring our products to life, helping staffing and recruiting professionals work smarter, faster, and more effectively. 

A typical day will include...

• Deliver engaging, world-class training sessions to Bullhorn customers via live virtual, on-demand, and in-person formats.

• Develop and refine training materials, including presentations, exercises, and training scripts, to ensure consistency and clarity across all offerings.

• Collaborate with Product, Support, and Customer Success teams to stay up to date on new features, releases, and enhancements.

• Translate complex software concepts into clear, customer-friendly learning experiences that drive product adoption and satisfaction.

• Partner with customers to understand their workflows and tailor training to their specific needs and goals (as needed).

• Mentor and support other trainers by sharing best practices and contributing to continuous improvement of Bullhorn’s training programs.

• Act as a product expert and advocate, ensuring customers have a deep understanding of how Bullhorn can transform their business.

This role is a fit for you if…

• 5–7 years of experience delivering software or product training, consulting, or implementation for SaaS solutions.

• Proven track record of facilitating engaging, interactive learning experiences for diverse audiences.

• Strong presentation, communication, and storytelling skills with the ability to make complex topics simple and relatable.

• Experience using modern training tools and platforms (e.g., Zoom, GoToTraining, Docebo, AI Content Development tools).

• Exceptional organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.

• A passion for helping customers succeed through education and empowerment.

• Strong knowledge of Bullhorn products or hands-on experience within the staffing and recruiting industry is highly desired

#LI-Mid

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.