Senior Success Architect

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Success Architect in San Francisco, CA:

Job Duties: Build expertise in, and test, new Salesforce integration products. Develop proof-of-concept code samples to help Salesforce customers adopt Salesforce's integration products. Consume, revise, and write new technical documentation for Salesforce's new integration products. Author and present technical presentations that help Salesforce's technical employees and Salesforce's customers build expertise in Salesforce's new integration products. Develop and document feedback and enhancement requests for Salesforce's new integration products that will be presented to Salesforce's Product Development team, with the intent to positively influence future revisions of the products. Improve Mulesoft product serviceability by building expertise in new product introductions, large-scale migration efforts, and existing product requirements. Provide architectural guidance, product expertise, innovation, and knowledge capital to our stakeholders in Customer Success and Technology & Products. Work cross-functionally with our partners in Customer Success to develop and transition our expertise across the entire organization, strengthening a sustainable and self-powered ecosystem that drives success for all Mulesoft customers.  Telecommuting is an option. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and three (3) years of experience in the job offered or in any occupation in a related field.

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Configuration and design of integration platforms; (2) Mulesoft ESB; (3) Identify requirements; (4) Evangelize the messaging and integration platform standards and concepts; (5) Linux; and (6) API gateways

Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. 

Salary: $180,960.00 - $244,200.00 per annum.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 23-143042. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $180,960 to $244,200.For Colorado-based roles, the base salary hiring range for this position is $180,960 to $244,200.For Washington-based roles, the base salary hiring range for this position is $180,960 to $244,200.For Washington D.C based roles, the base salary hiring range for this position is $180,960 to $244,200.

For Maryland based roles, the base salary hiring range for this position is $180,960 to $244,200.

For California-based roles, the base salary hiring range for this position is $180,960 to $244,200.For Hawaii-based roles, the base salary hiring range for this position is $180,960 to $244,200.

For Illinois based roles, the base salary hiring range for this position is $180,960 to $244,200.For Minnesota based roles, the base salary hiring range for this position is $180,960 to $244,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.