Senior Staff Engineer - Lead Salesforce Developer

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Role - Lead Salesforce Developer
Location - Remote Canada
Employment type - Fulltime 

Roles & Responsibilities:

• Work closely with business and understand the requirement and conduct feasibility analysis of available solution approaches
• Work with business analysts, developers, and stakeholders to implement, integrate and maintain the Salesforce.com CRM solution including architecture, design, system testing, and user acceptance testing.
• Determine the scope and corresponding effort estimates for all development work
• Perform code reviews and ensure team follows best practices and SFDC Coding Standards.
• Lead the effort to document technical requirements, architecture, and design of deployment and integration of the Salesforce.com solution.
• Communicate closely with the rest of the technology development teams, including keeping stakeholders informed of technical progress and risks.
• Coordinate the onshore and offshore teams in support of development activities.
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.
• Design and mentor team in technical solutioning of business requirements.
• In order to deliver the quality solutions, candidate must have:
• Hands on experience in Salesforce OOB functionality and features like, custom objects and fields Page layouts, Workflow & process builder, Approval processes, Security implementation, Validation rules, Custom tabs, Reports and Dashboards, Security features: Roles, Profiles, Permission Sets & Groups, OWD, Sharing Rules, Apex Sharing, Sharing Sets etc.
• Process flow and email generation according to application requirements Flow Builder
• Experience in Application customization and development, including Lightning pages, Lightning Web Components, Aura Components, Apex (classes and triggers).
• Experience in integration of salesforce with other systems using Salesforce APIs, SOAP, Rest API etc. o Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle.

 
Knowledge of Tools:

• Data-Loader, ANT, Workbench, GIT, Bit-Bucket Version Control.
• Plan and strategize the deployment activities between sandboxes and to PROD.
• Must have knowledge of deployment activities (CI/CD) between the Salesforce environments.
• Manage a team of 4-6 members
• Excellent verbal and written communication skills.
• For any position that require experience in specific cloud, please copy from below table as applicable: Cloud Name Responsibility
• Sales Cloud
• Development & configuration of Salesforce Sales Cloud functionalities
• Campaign Management
• Leads Management
• Accounts Management
• Contacts Management
• Opportunities Management
• Cases Management
• Implementation & Maintenance of Enterprise Territory Management
• Implementation of Sales KPIs related Reports and Dashboards

Must have skills: 

• Candidate must have a minimum experience of around 8-10 years working in Force.com platform with 4-6 end to end implementation projects experience.
• Candidate will be responsible for solutioning, conducting technical reviews and mentoring the team.
• Agent force, Experience Cloud, LWC, Sales Cloud.

Good to Have:

• Salesforce Sales cloud Consultant certification
• Knowledge of Service or any other Cloud Service Cloud
• Development & configuration of Salesforce Service Cloud functionalities
• Experience in Setting up & customizing Service cloud console and developing custom console components and integrating with console
• Setting up of Live Agent, Omni-Channel Routing, Email to Case, Web-to-Case
• Knowledge of CTI integration is good-to-have
• Salesforce Service cloud Consultant certification
• Knowledge of Sales Cloud Experience Cloud
• Develop and configure Salesforce Community Cloud features
• Design and develop custom data model, user interface, business logic for Partner communities using lightning components.
• Hands-on experience in Salesforce Community – Administration, Builder, Content Management & Gamification, Salesforce Lightning community with standard templates and theme.
• Salesforce community cloud certification
• Knowledge of Sales Cloud and Service Cloud
• Salesforce Developer certification (PD1 and PD2)

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.