Senior Staff Consultant / Business Analyst - Change Management

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Role - Business Analyst - Change Management
Location - Atlanta, GA 30303
Work Model - Onsite (Hybrid)
Employment type - Full-time Employee

Job Overview:

• As part of the Operational Excellence team, the Business Analyst will support large-scale transformation programs by driving change readiness, adoption, and business outcomes. 
• The role works closely with senior stakeholders, project teams, and end users to capture requirements, define impacts, support communications/training needs, and track adoption and benefits realization. 

Key Responsibilities: 

• BA + Change Management Focus.
• Gather and document business requirements, process impacts, and change scope for transformation initiatives Support change planning by identifying stakeholders, user groups, and adoption risks. Create and maintain business-ready documentation (process flows, user stories, impact assessments, SOPs).
• Assist in communication planning (audience mapping, key messages, rollout updates) Support training and readiness activities (training needs analysis, enablement support, FAQs).
• Track change/adoption metrics and help report progress, risks, and outcomes.
• Identify resistance points and support mitigation through feedback loops and action plans Coordinate across project teams to manage dependencies, issues, and timeline alignment.
• Support project delivery governance with status reporting.

Must have skills:
7 + years of experience 
Change management

Good to have: 
Change management certification 
 

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.