Develop product strategies, manage existing lines, conduct opportunity assessments, and interface with various teams to enhance product offerings.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Products and Solutions
Job Overview:
Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments.
Manages and maintains existing product lines on an on-going basis, including partner management.
Conducts opportunity assessments on new ideas and concepts.
Provides design specifications for product enhancements to Product Development.
Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
Role• Solicit input from customer teams, customers and third parties regarding development of new solutions and possible enhancements of product offerings • Compile market research and support opportunity assessments on new concepts and ideas • Development of business cases and requirements for new solutions • Participate in bringing solutions to market• Interface with customer relationship managers to test concepts and monitor issuer pilots • Transition new products into maintenance mode
Education: • Bachelor's degree in business or equivalent work experience
Knowledge /Experience:• Some years related work experience, preferably in financial services• Experience in product management, product development, and project management desirable
All About You• Strong interpersonal, written and verbal communication skills • Strong organizational, planning and follow-up skills • Ability to manage work on several projects concurrently • Strong analytical skills. Detail oriented focus• Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self-motivated with a proven track record of delivering success while operating within a team
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Products and Solutions
Job Overview:
Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments.
Manages and maintains existing product lines on an on-going basis, including partner management.
Conducts opportunity assessments on new ideas and concepts.
Provides design specifications for product enhancements to Product Development.
Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
Role• Solicit input from customer teams, customers and third parties regarding development of new solutions and possible enhancements of product offerings • Compile market research and support opportunity assessments on new concepts and ideas • Development of business cases and requirements for new solutions • Participate in bringing solutions to market• Interface with customer relationship managers to test concepts and monitor issuer pilots • Transition new products into maintenance mode
Education: • Bachelor's degree in business or equivalent work experience
Knowledge /Experience:• Some years related work experience, preferably in financial services• Experience in product management, product development, and project management desirable
All About You• Strong interpersonal, written and verbal communication skills • Strong organizational, planning and follow-up skills • Ability to manage work on several projects concurrently • Strong analytical skills. Detail oriented focus• Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self-motivated with a proven track record of delivering success while operating within a team
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Top Skills
Product Management
Project Management
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
