Senior Solutions Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Overview: 
The Senior Solutions Consultant (SC) is an SME responsible for presales technical leadership of qualified sales opportunities, working closely with sellers to articulate, facilitate, and validate the technical value proposition of PTC’s solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, they ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.   

Key Responsibilities: 

• Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities. Expected to lead and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC solutions.
• Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty. 
• Technical Leadership and Sales Support – Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure. 
• Business Development and Revenue Growth – Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth. 
• Trusted Advisor – Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge. 

Required Qualifications: 

• Educational: University Degree 
  • Majors: Engineering, Computer Science, or equivalent  

• Ability to travel 20% - 30% of the time
• U.S. Citizen - This position requires eligibility under U.S. Government export control regulations and federal customer requirements; therefore, applicants must be U.S. citizens

Preferred Qualifications: 

• Excellent communication, presentation, and persuasion skills 

• Enterprise Software, Implementation & Governance knowledge 

• Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable 

• 5+ years of experience as a technical SME using solutions like CAD and PLM in support of enterprise software such as ERP and MES

• PTC Solutions knowledge, preferably Creo Parametric (CAD) and Windchill (PLM)
• Preferably living in MT or PT time zone

What We Offer: 

• An opportunity to shape and refine the technical landscape within the organization. 

• Mentorship from seasoned architects and developers to accelerate professional growth. 

• A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement. 

PTC carefully considers a wide range of compensation factors, which include a candidate’s background and experience, in determining salary for a position. Compensation will vary based on these factors, but PTC anticipates the salary range for this position to be between $86,700 - $115,000. The actual pay may be lower or higher depending on a candidate’s skills, qualifications, experience, and location and may also include the opportunity to earn a discretionary bonus. Additionally, every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and, for eligible roles, an equity grant. Subject to the terms and conditions of PTC’s benefits programs, employees may be eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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