The Senior Solutions Engineer will drive technical success for channel partners, deliver presentations, enable partners, and support channel strategy in LATAM markets.
ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence, ClickUp unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we empower over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join ClickUp, one of the fastest-growing SaaS companies on the planet, and help millions of users transform the way they work. We’re not just building software. We’re shaping the future of work. Come join us in building the future—together. 🦄
As a Senior Solutions Engineer, Channel at ClickUp, you will play a pivotal role in driving technical success for our channel partners and their customers. You’ll partner with sales, customer success, and partner teams to deliver technical presentations, resolve complex issues, and enable partners to deliver best-in-class ClickUp solutions. You’ll also help shape our channel strategy and support expansion in key LATAM markets.
Key Responsibilities- Deliver technical presentations and product demonstrations to channel partners and their customers.
- Serve as the technical point of contact for direct clients and partners, supporting pre-sales activities, solution design, and proof of concepts.
- Direct customer engagement is required. Demonstrated experience in direct customer deal involvement, including engaging with clients to understand requirements, present tailored solutions, and drive successful deal outcomes.
- Strong background in business process mapping, including the ability to analyze, document, and improve complex business processes across diverse environments.
- Enable and train partners on ClickUp’s platform, new features, and best practices—including AI, integrations, and workflow automation.
- Designing, implementing, and optimizing AI-driven workflows and agent-based solutions, with a focus on automation and operational efficiency.
- Build and maintain demo environments and resources tailored for channel use cases.
- Assist with RFPs, technical documentation, and partner enablement materials.
- Drive partner certification and ongoing enablement programs.
- Gather feedback from partners and customers to inform product and process improvements.
- Stay current on industry trends, competitive landscape, and ClickUp’s evolving product suite.
- Ability to facilitate seamless handoff to post-sales teams, ensuring continuity and customer satisfaction throughout the engagement lifecycle.
- Act as a technical advisor and advocate for channel partners in your region.
- Support partner expansion and upsell opportunities by identifying whitespace and growth potential.
- Help close the knowledge gap between internal teams and partners, ensuring partners are equipped to deliver high-quality implementations.
- Participate in partner-driven events, trainings, and strategic account planning.
- Collaborate with internal teams to develop localized and vertical-specific enablement content.
- Multilingual (English, Spanish and Portuguese) is a must-have requirement for LATAM support.
- This role requires international travel to countries within the LATAM region approximately once per month
- 6+ years in a customer-facing technical role (pre-sales, consulting, implementation, or sales engineering).
- 2+ years supporting or enabling channel partners, VARs, or system integrators.
- Bachelor’s degree in a technical field or equivalent experience.
- Willingness and ability to travel as required to support customer engagements, partner activities, and team collaboration.
- Experience with SaaS platforms, integrations, APIs, and automation tools (e.g., Zapier, Workato).
- Strong presentation, communication, and relationship-building skills.
- Ability to influence technical and executive audiences.
- Experience designing and delivering technical enablement and training.
- Creative problem solver with a passion for learning new technologies.
#LI-Remote
#LI-SM2
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
USA Salary Range (OTE)
$145,000—$172,500 USD
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
Top Skills
APIs
Automation Tools
Integrations
Saas Platforms
Similar Jobs
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Lead a team of six in security engineering, responsible for security strategy, mentoring engineers, and ensuring compliance. Drive initiatives in offensive, defensive, and compliance security while maintaining a high technical bar.
Top Skills:
AWSAzureDjangoGCPNode.jsNoSQLRuby on RailsSQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
The Communications and PR Specialist will manage social media interactions, create strategic content, and build relationships with stakeholders while promoting the organization's messages.
Top Skills:
Communication ToolsMedia RelationsOnline ForumsPress ReleaseSocial Media Platforms
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
The Marketing Content Writer will create persuasive content for various platforms, research markets, pitch strategies, and collaborate with teams to enhance web content.
Top Skills:
Content Management SystemsOnline WritingSocial Media
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
