Senior Software Quality Assurance Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Fullsteam is currently seeking a Senior Software Quality Assurance Engineer to join the payments platform quality team.  The QA Engineer’s responsibilities will include working within Fullsteam’s payment processing platform to perform regression testing, new feature sprint testing, sanity testing and/or risk-based testing while collaborating and communicating with the other members of the quality assurance, and development teams.

Primary Responsibilities:

• Write detailed test cases for new features
• Perform peer test case reviews and make recommendations for improvements
• Test case maintenance
• Test case execution for web applications, API’s using Postman or Swagger, backend processes using intermediate SQL Statements for new and existing features
• Active participation in Sprint team ceremonies including but not limited to (daily standups Monday-Friday), Sprint Planning, Sprint Retrospectives, Sprint Reviews including demos or presentations
• User Story Analysis for writing test cases
• Write detailed bug reports for issues found during test execution
• Defect analysis to include in bug reports.
• Other duties as assigned

Skills & Competencies:

• Deep understanding of software testing methodologies including Functional, Regression, Smoke and Exploratory testing
• Ability to create, maintain, and execute detailed test plans and test cases based on requirements
• Proficiency with Jira for epics, user stories and bug tracking
• Proficiency with Test Management tools like Zephyr
• Experience with SQL for validating backend data and preparing required data needed for testing
• Cross browser testing of websites (Chrome, Edge, Firefox, Safari for MacOS
• Ability to identify, analyze and resolve complex issues efficiently
• Maintains high standards for accuracy and thoroughness in testing and documentation
• Willingness to learn new tools and technologies
• Willingness to demonstrate new features as part of sprint review

Minimum Qualifications:

• Bachelor’s degree in computer science, Software Engineering, Information Systems, or related technical field
• 5+ years of professional experience in software quality assurance with a focus on manual testing
• Domain experience in payments is highly valued
• Experience working in an Agile development environment with 2-week sprints
• Experience collaborating with cross-functional teams
• Comprehensive understanding of software development lifecycle and QA’s role within it
• Superior verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced agile environment
• Ability to manage time effectively while working in a remote environment

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.