About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team
Upstart’s Delivery team builds and maintains the platform for our AI lending products. The team is dedicated to creating and maintaining tools allowing Upstart developers to reliably ship features and push changes to market faster with minimal engineer effort, and to provide visibility of those changes and configuration.
As a Senior Software Engineer at Upstart on the Delivery team, you will help architect, plan, build, automate and scale the tools used by Product Engineers to build, test, and deliver their code to production. You will be instrumental in defining and implementing our core platform infrastructure and help us realize our data-driven mission of affordable credit.
We treat platform services as a product. We’re not only keeping the lights on and driving operational excellence, we’re also getting in the heads of engineers and trying to figure out how our work can maximize value to the company. We conduct customer interviews. We collect and analyze data. We’re passionate about maximizing product engineering velocity and value.
This is a Software Engineering role with some focus on DevOps. The expectation is that the right candidate can drive the creation of durable solutions from requirements gathering to performant, highly available, well observed production systems. This is not an administration or support role, although those activities may be required from time to time. As such, the successful candidate will have broad and deep experience in both full stack software development and operations engineering, especially building CI/CD solutions
How you’ll make an impact:
- Identify pain points in our create/launch/build/deploy processes, and outline plans to improve them
- Work with other engineering and product teams to ensure the tools we build are enabling those teams to move quickly with high quality standards
- Collect and analyze data around our systems and usage in order to introduce impactful features and improvements
- Engineer quality software deployment and rollback solutions that attempt to solve the right problem completely and reliably
- Continuously improve our products by treating support requests and incidents as the beginning of a requirements gathering journey that leads to better automation and more intuitive user interfaces
What we’re looking for:
- Minimum requirements:
- 5+ years of experience working with at least 2 modern web application languages / frameworks (Ruby, Kotlin, Typescript, Python, Spring, React or similar)
- 3+ years of experience with scripting and supporting multiple AWS Resources (ie, EC2, RDS, IM, S3, Lambda, API Gateway)
- 3+ years of experience building & maintaining a CI/CD application including advanced deploy features such as canary deployments, post-deployment health analysis, automated rollbacks
- 3+ years of experience with setting up monitoring/observability for complex web applications, including automation and continuous improvement of alerting, monitoring, dashboards, logging using techs such as DataDog, NewRelic, AWS Cloudwatch
- Hands-on experience with Kubernetes
- Preferred qualifications:
- Full Stack software development experience
- Experience building and maintaining high-volume, high-uptime CI/CD systems and related technologies (e.g. Jenkins, GitHub Actions, AWS CDK, Terraform, Gradle, Helm, Docker, Kubernetes)
- Knowledge of Linux architecture, administration, troubleshooting, and production operations - including automation via shell scripting (ie, Bash)
- Skills in building CI/CD pipelines covered by automated tests
- Ability to inspire other people to work with you, and the skills to remain engaged with a fully-remote team
- A willingness to learn on the job and take on tasks as needed
- Experience with tools similar to ArgoCD, Artifactory, Backstage, etc.
Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin
Time Zone Requirements - This team operates on the East/West Coast time zones.
Travel Requirements - This team has regular on-site collaboration sessions. These occur a few days per quarter at various locations in the US. If you need to travel to make these meetups, Upstart will cover all travel related expenses.
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At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
- Paid time off, sick and safe time, and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
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