Senior ServiceNow Software Engineer

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

About this role:

Wells Fargo is seeking a Senior ServiceNow Software Engineer to support Enterprise Risk Management within the Operational & Enterprise Risk technology team. This role will take on application development responsibilities for Wells Fargo’s ServiceNow applications supporting Corporate Risk Technology, as part of Enterprise Functions Technology (EFT).

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Risk & Internal Audit, Enterprise Shared Services and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

In this role, you will:

• Implement solutions, by configuring and customizing, for all components of the ServiceNow GRC product.
• Contribute to designing, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
• Collaborate with engineers and architects on coding standards, processes, tooling, and frameworks required for the delivery of features in the sprint or product backlog.
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
• Application solution quality from design and implementation to deploy and run. Participate in definition and maintenance of software standards.
• Communicate and collaborate with key stakeholders in the delivery of features.
• Maintain depth of technical understanding of third party/cloud solutions.
• Evaluate technical impacts from and coordinate implementation of new product releases.
• Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made and planned progress for the coming day and report any impediments that are blocking their progress.
• Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques.

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of SDLC (System Development Life Cycle) experience
• 3+ years of ServiceNow application development experience in building, implementing and maintaining platform technologies, workflows and integrations
• 3+ years of JavaScript development experience

Desired Qualifications:

• 1+ years of experience working on risk applications
• 1+ years of ServiceNow GRC application experience
• 1+ years of Node.js experience
• Strong verbal, written, and interpersonal communication skills
• Agile experience
• One or more of the following ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Must be able to work on-site at any of the listed locations
• Relocation assistance is not available for this position

Job Posting Location:

• 300 S. Brevard St., Charlotte, North Carolina 28202

Posting End Date: 

1 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.