Senior ServiceNow Developer

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional small business with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development, with headquarters in McLean, VA. Our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

We’re looking for an experienced Senior ServiceNow Developer, to support our customers and join our passionate team of high-impact problem solvers.

About the role:

As a Senior ServiceNow Developer, you will utilize your technical expertise to support our organization's ServiceNow implementation and integration efforts. You will be responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements. Typical duties include analysis, planning, developing requirements documents, building functional models, creating and maintaining workflows, developing procedures, developing functional architectures, and other related management and technical duties.

What we are looking for:

• 5+ years of recent and relevant ServiceNow implementation and integration experience
• Strong focus on ITSM, ITOM, and Software Asset Management (SAM) in a government hosted DevSecOps environment
• Experience with ATO processes and acquisition for secure cloud implementations
• Demonstrated ability to analyze business requirements and translate them into technical solutions
• Proficiency in ServiceNow scripting, workflow development, and platform customization
• Experience creating and maintaining workflows and application integrations
• Strong understanding of IT service management principles and practices
• Ability to collaborate effectively with cross-functional teams
• Problem-solving mindset and attention to detail
• Excellent communication skills for documenting processes and interacting with stakeholders
• IAT level II certification
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Highly preferred:

• ServiceNow certifications such as:
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - ITSM
• ServiceNow Certified Implementation Specialist - ITOM
• Experience with ServiceNow integrations and API development
• Knowledge of JavaScript, HTML, CSS, and web services
• Experience working in government or regulated environments
• Understanding of ITIL frameworks and IT service management best practices

Clearance:

• TS/SCI clearance

Work Type:  

• Remote with a preference for those located in the greater San Antonio, TX 
• May require up to 20% travel
• May require occasional off-hours support for critical systems

Salary Range:

• $100,000 - $140,000
• The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.